Position

JOB TITLE: Trainee, Retail Operations

REPORTS TO: Senior Director, Retail Operations

JOB PURPOSE:

The Dior Corporate Trainee participates in a program designed to identify and develop future talent for the organization across functional areas. By working closely with their assigned Department, the Trainee supports the organization’s short and long-term objectives through day-to-day administrative and long-term project work. Trainees across departments will collaborate to develop initiatives to improve business results and present a project to our Executive Leadership Team. The Retail Operations Trainee is responsible for supporting the Retail Operations team in delivering consistent, efficient store operations across the retail network. This role contributes to operational excellence by managing key administrative tasks, documenting processes, and assisting with the development of SOPs and training materials. Through data collection and analysis, KPI tracking, and field feedback gathering, the trainee helps identify opportunities for improvement and supports compliance, audit readiness, and ongoing departmental initiatives.

Job responsibilities

TASKS & RESPONSIBLITIES:

Administrative and Operational Coordination

• Oversee day-to-day administrative operations, including calendar coordination, preparation of presentations, reports, and internal communications.
• Organize and maintain departmental digital assets (SharePoint/Teams).
• Manage administrative aspects of the retail uniform program, including allocation tracking, order processing, and boutique communication and distribution.

Operational Performance & Insights:

• Track and analyze boutique, regional, and system performance data, including compliance, inventory accuracy, and audit-related reporting.
• Conduct boutique visits to gather operational feedback and assess Standard Operating Procedure (SOP) adherence, identifying gaps for improvement.
• Proactively identify trends, risks, and performance opportunities from data and field observations to inform operational updates.
• Analyze and present data in a meaningful way to support actionable insights that drive leadership decision-making and operational enhancements.

Retail Excellence & Projects Support

• Assist in the development and maintenance of training materials, presentations, and digital content for Retail Excellence training for internal learning platforms and new store openings
• Assist in development, maintenance, and distribution of boutique materials for 5S Sustainability and other retail excellence initiatives
• Coordinate logistics for training sessions, workshops, and departmental projects, including scheduling, material preparation, participant communication, and on-site or virtual support
• Contribute to various departmental goals by assisting with tasks and smaller projects.

Profile

REQUIREMENTS:

• At least 6 months of prior experience
• Full-time, 12-month program from July 2026 through July 2027
• Available to work M-F, 9-6pm, Friday work from home
• Strong English communications skills both verbal and written
• Excellent follow-through practices
• Solid attention to detail and accuracy
• Must have an extremely strong sense of urgency and ability to work independently
• Strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
• Ability to learn quickly and retain processes
• Proficient in all Microsoft Office programs (PowerPoint, Excel, Word, Power BI & Outlook)
• Adobe photoshop experience is a plus

Additional information

The appointed candidate will be offered a salary of $20 per hour, plus potential eligibility to participate in the Company's medical benefits plan, commuter benefits, and 401k plans with employer contributions.

ADDITIONAL INFORMATION:

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.