Job Title: Field Service Representative (FSR) – TACLANE Network Encryptor
Company: Avacal Inc.
Locations: Homestead, FL or Jacksonville, NC (On-site / Tactical Field Environment)
Job Type: Full-time
Security Clearance: Active DoD Top Secret / SCI Eligible (Required)
Travel: Up to 25% (Domestic and OCONUS deployment required)

About Us:

Avacal specializes in cybersecurity, systems integration, and engineering services for the Department of Defense (DoD). Founded by military veterans, we strive to serve those who serve our country by delivering high-impact, ingenuity-based technology solutions.

Job Summary:

We are seeking a highly motivated Field Service Representative (FSR) to support and secure tactical communications networks at our Homestead, FL or Jacksonville, NC locations. You will act as the dedicated technical expert for TACLANE Network Encryptors.

In this role, you will execute technical engineering support, oversee cryptographic key management, and deliver vital hands-on training to military units locally and deployed overseas.

Key Responsibilities:

• Technical Support: Install, configure, test, and troubleshoot TACLANE devices and GEM One Encryptor Manager software.
• COMSEC & Key Management: Securely load, manage, and audit KEYMAT/cryptographic keys under strict compliance protocols.
• On-the-Job Training: Provide formal and informal On-the-Job Training (OJT) to military operators and government personnel.
• Network Integration: Incorporate cryptographic hardware into tactical architectures, testing system functionality and data integrity.
• Logistics & Administration: Handle equipment inventory, process Return Merchandise Authorizations (RMAs), and track system updates.

Required Qualifications:

• Clearance: Active DoD Top Secret security clearance with SCI eligibility.
• Experience: 8+ years of technical experience configuring and maintaining TACLANE or equivalent Type 1 crypto hardware.
• Certifications: Current CompTIA Security+ or equivalent DoD 8140 / 8570 IAT Level II certification.
• Technical Skills: Robust understanding of network routing, IP protocols, switches, and secure firewalls.
• Availability: Must be willing and fit to travel domestically and deploy to OCONUS locations as required.

Preferred Qualifications:

• Completion of official General Dynamics TACLANE Encryptor Training.
• Active Cisco Certified Network Associate (CCNA) credential.
• Prior military experience within a communications unit (e.g., Marine Corps / Air Force signal or comms squadrons).

Compensation & Benefits:

We offer a highly competitive salary along with a comprehensive benefits package designed to support our team members and their families:

• Health & Wellness: Comprehensive Medical, Dental, and Vision insurance.
• Financial Protection: Life, Accidental Death & Dismemberment (AD&D), Short-Term Disability (STD), and Long-Term Disability (LTD) insurance.
• Retirement: 401(k) plan with generous company retirement contributions.
• Work-Life Balance: Generous Paid Time Off (PTO), paid vacation, paid federal holidays, and dedicated sick leave.

How to Apply:

Candidates may apply through either of the following channels:

Option 1: Apply via Indeed

• Submit Resume: Click the "Apply Now" button on this Indeed posting to upload your current technical resume.
• Specify Location: During the application questionnaire, indicate your preferred work site (Homestead, FL or Jacksonville, NC). If open to both locations, please state "Open to Both" in your application notes or cover letter.
• Clearance Verification: Ensure your current DoD security clearance level is explicitly listed on your resume to prevent processing delays.

Option 2: Direct Email to HR

• Email Submission: Send your resume and an optional cover letter directly to our Human Resources department at recruiting@avacaltech.com.
• Subject Line: Please format your email subject line exactly as: FSR Application - TACLANE - [Your Preferred Location: FL or NC].

Pay: $110,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) 5% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance

Work Location: In person