Position Overview:

The Training Supervisor provides strategic leadership and oversight of all training programs at a federally contracted ICE residential facility in Alexandria, Louisiana. This position supervises training staff, manages curriculum development and delivery, and ensures employees are trained, qualified, and compliant with all applicable federal regulations, organizational policies, and resident care requirements before assuming assigned duties.

The ideal candidate is an experienced training leader with expertise in developing and managing training programs within highly regulated environments and a strong commitment to staff development, compliance, safety, and operational excellence.

Key Responsibilities/Essential Functions:

Training Program Leadership

• Supervise Training Specialists and other training personnel, including scheduling, coaching, performance management, and professional development.
• Develop, implement, and maintain the facility's training program, training calendar, policies, procedures, and required reporting.
• Serve as the primary point of contact for training-related compliance, audits, inspections, and government oversight activities
• Coordinate training activities across all shifts and departments.

Curriculum Development & Quality Assurance:

• Design, review, and maintain training curricula to ensure compliance with federal requirements, and organizational policies.
• Oversee training programs covering resident care, trauma-informed practices, PREA requirements, emergency preparedness, first aid/CPR, use of force, behavioral management, cultural competency, disability awareness, human trafficking awareness, mandatory reporting requirements, and workplace safety.
• Conduct quality assurance reviews of training delivery and provide coaching to ensure consistent, effective instruction.
• Partner with facility leadership and compliance personnel to ensure training content remains current and compliant.

Employee Onboarding & Development:

• Ensure employees complete all required onboarding and role-specific training before performing independent duties.
• Oversee orientation, refresher training, continuing education, and leadership development programs.
• Support workforce readiness through ongoing training initiatives and performance improvement efforts.

Compliance & Documentation:

• Maintain training records, certifications, and documentation in accordance with contractual, regulatory, and organizational requirements.
• Prepare and submit required training reports and documentation.
• Ensure records remain audit-ready and available for inspections, monitoring visits, and compliance reviews.

Safety & Emergency Preparedness:

• Oversee training related to emergency response procedures, workplace safety, incident management, and medical emergencies.
• Ensure staff are prepared to respond effectively to emergencies while maintaining a safe and secure environment.

Required Qualifications & Core Competencies:

• Bachelor’s degree in Education, Training & Development, Human Resources, Social Work, Criminal Justice, Public Administration, or a related field; or an equivalent combination of education and experience.
• Minimum 5 years of experience in training and development, including at least two (2 years) in a supervisory or management role.
• Experience managing training programs in residential, detention, correctional, healthcare, human services, or other highly regulated environments.
• Knowledge of federal compliance requirements, PREA standards, etc.
• Strong leadership, communication, facilitation, organizational, and problem-solving skills.
• Ability to obtain and maintain facility security clearance.
• Ability to communicate effectively in English, both verbally and in writing, is required.

Desired Skills:

• Experience working in a federal contract environment
• Bilingual proficiency in Spanish preferred
• Experience with learning management systems (LMS)
• Training in trauma informed care and crisis intervention

Conditions of Employment:

• Employees must be a U.S. Citizen or a Legal Permanent Resident
• Employment is contingent upon successful completion of the following screening:
• Federal background investigation (up to and including a Tier 4 DHS clearance)
• Criminal history check
• Verification of employment and education history
• Compliance with all government credentialing requirements
• Drug Screening
• Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
• Must be able to speak, read, and write in English
• Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
• Must show proof of eligibility to work in the U.S.
• Internal background check to the satisfaction of contract requirements.
• If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

• Ability to stand, sit or walk for extended periods during facility operations (up to 8-12 hours per shift)
• Ability to lift, carry, and move supplies and equipment up to 50 pounds
• Ability to bend, stoop, reach, and perform repetitive motions
• Capability to work in varied environmental conditions (indoor/outdoor, temperature variations)
• Ability to respond quickly to emergency situations throughout the facility
• Visual acuity for detailed computer work and document review

Work Environment:

• Fully onsite position within an ICE processing residential facility in Louisiana
• Fast-paced operational environment requiring attention to detail and professionalism

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

• Position Type: Full-Time
• Travel Requirements: None
• Location: On-Site

Pay: $55,000.00 - $57,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you a US citizen or a Legal Permanent Resident?
• If a CA/N check (Child Abuse and Neglect) is required for your position, we will need to know all the states you lived in the past 5 years. Please list them below.
• Have you reviewed the essential job functions, and can you perform them with or without reasonable accommodation?
• If you are applying for an onsite position, are you local/able to commute to work?
• Do you have any outside employment, school commitments, or other obligations that could interfere with your work schedule, job responsibilities, or present a potential conflict of interest?
• What is your current highest level of completed education?
• Do you have experience with data entry and/or are you proficient in computer skills such as navigating databases and using Microsoft Office or similar software?
• Do you currently hold an active U.S. government security clearance? If so, please provide the issuing agency and expiration (or last investigation date) in the comments.
• Have you ever completed a federal background investigation or submitted an eQIP in the past?
• Are you willing to complete the required eQIP background investigation if selected for this position?
• Can you provide a complete employment history for the past 7–10 years, including supervisor names and contact information as well as a complete residential history for the past 7-10 years?
• If selected, are you willing to provide fingerprints, identity documentation, and references as part of the background investigation process?
• Do you currently reside in the United States?
• Are you bilingual? If you select yes, please list all languages you speak fluently in the comment box.
• Are you 21 years of age or older?

Work Location: In person