Description of Position

• Provide hands-on technical support for immersive theater, VR lab, and development studio during classes and open lab hours
• Conduct one-on-one student appointments to support individual projects and skill development
• Supervise and mentor student workers supporting immersive technology spaces and media production activities
• Troubleshoot hardware and software issues for immersive technology equipment and production tools in collaboration with the Library & Tutoring Information Technology Specialist

• Design and develop custom immersive learning experiences in collaboration with faculty and Instructional Designers, including VR/AR experiences, interactive installations, game-based learning modules, and 360-degree video experiences
• Deliver engaging demonstrations, workshops, and microcredentials, on immersive technologies, VR/AR applications, and creative production tools for students and faculty
• Provide training and ongoing support to library, tutoring, and TLS staff on immersive technologies to enable Tier 1 support across departments
• Collaborate with faculty to integrate immersive technologies into curriculum and course assignments
• Create user guides, tutorials, and documentation for immersive media resources

• Design and produce promotional media, sizzle reels, and short-form video content to showcase department programs and student work
• Develop and maintain content for digital signage systems in CLI spaces in collaboration with the Immersive Technology & Marketing staff member
• Capture and edit photo, video, and 360-degree content for archival and promotional purposes
• Design visual assets using industry-standard tools such as Adobe Creative Suite, Blender, and Unity.
• Support student media production projects through technical guidance and quality control
• Maintain organized digital asset library and media archive

• Research and evaluate emerging technologies in VR/AR, immersive media, AI, and experiential learning
• Recommend new tools, software, and equipment to enhance immersive learning experiences
• Pilot innovative technologies and create proof-of-concept demonstrations for stakeholder review
• Stay current with industry trends in game engines, new media, 3D modeling, photogrammetry, and interactive design
• Explore creative coding and real-time visual programming tools (TouchDesigner etc.)
• Develop interactive experiences and prototypes for installation in immersive spaces
• Attend professional development opportunities, conferences, and training to advance technical expertise
• Share knowledge and best practices through presentations to campus community

Minimum Expectations & Requirements

• Associates degree in Media Production, Digital Arts, Game Design, Computer Science, Educational Technology, or related field, or equivalent combination of education and relevant professional experience.
• Two years of related experience or equivalent combination of education and relevant professional experience.
• Demonstrated experience with video production, editing, and post-production workflows
• Proficiency with at least one professional video editing platform (Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro)
• Proficiency with Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro)
• Strong technical troubleshooting skills and ability to learn new software and hardware quickly
• Excellent customer service skills with ability to work effectively with diverse student populations
• Strong written and verbal communication skills with ability to explain complex technical concepts clearly
• Ability to supervise and mentor student workers
• Comfortable with public speaking, delivering workshops, and providing one-on-one instruction
• Ability to work independently and manage multiple projects with minimal supervision
• Creative problem-solving skills and enthusiasm for experimentation with new technologies
• Flexibility and adaptability in a dynamic, fast-paced technology environment
• Responsive and reliable in monitoring and replying to communications across all channels during business hours
• Maintains regular, punctual attendance and professional reliability
• Ability to create and appear in instructional videos, promotional materials, and social media content to support outreach and student engagement initiatives
• Ability to be in a VR headset for an extended time
• Ability to travel between campus locations as needed

Preferred Skills & Abilities

• Bachelor's degree in Media Production, Digital Arts, Game Design, Computer Science, Educational Technology, or related field
• Experience with immersive technologies including VR headsets, AR applications, or projection mapping
• Experience with 3D modeling and animation software (Blender, Maya, Cinema 4D)
• Knowledge of game engines (Unity, Unreal Engine) and interactive development
• Familiarity with photogrammetry workflows and 3D scanning technologies
• Experience with real-time visual programming tools (TouchDesigner, Max/MSP, Processing)
• Background in motion graphics, animation, or visual effects
• Understanding of audio production and sound design principles
• Experience working in educational settings or supporting student learning
• Portfolio demonstrating creative and technical work in immersive media or digital content creation
• Familiarity with AI tools for creative production and content generation

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee must frequently use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. In addition, the employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.