What You'll Do (All Levels)

• Administer and monitor the Cisco Meraki wireless network through the Meraki Dashboard — SSIDs, RF profiles, group policies, firmware, alerts, and client troubleshooting.
• Connect and troubleshoot endpoints onto wireless and wired networks, including Windows workstations, mobile clinical carts, handhelds, and IoT/biomedical devices (patient monitors, infusion pumps, telemetry, barcode scanners, VoIP handsets, and similar).
• Diagnose connectivity, roaming, authentication (802.1X / WPA2-Enterprise), and performance issues across the floor.
• Maintain accurate documentation: network diagrams, IP/VLAN assignments, AP inventories, and device onboarding records.
• Partner with clinical, biomedical, and IT teams to onboard new devices safely and with appropriate network placement.
• Respond to tickets and provide responsive onsite and remote support to clinical staff.
• Work within change-management and HIPAA-aligned security practices at all times.

Added Scope for Mid-Level / Senior Hires

• Own Meraki wireless architecture decisions, RF design, AP placement strategy, and capacity planning.
• Plan and execute Ekahau wireless surveys — predictive design as well as onsite validation and heat-mapping — and translate results into deployment changes.
• Lead network segmentation and security efforts for IoT and biomedical devices.
• Manage firmware lifecycle, escalations, and vendor relationships.
• Mentor and review the work of associate-level team members.
• Contribute to or lead voice/unified-communications work where applicable.

Required Qualifications

• Hands-on Cisco Meraki experience is essential — direct Dashboard administration, wireless configuration, and troubleshooting. This is the single most important requirement.
• Solid networking fundamentals: TCP/IP, VLANs, DHCP, DNS, switching, and 802.11 wireless concepts.
• Demonstrated ability to troubleshoot endpoint connectivity for Windows machines and network-attached devices.
• Ability to work onsite in the Santa Barbara area as described above.
• Clear communication and professionalism, with comfort working alongside clinical staff in a live healthcare environment.

Preferred Qualifications (Differentiators — these raise the level and the offer)

• CCNA or CCNP certification (strongly preferred; weighted heavily for senior roles).
• Ekahau wireless survey experience — predictive design and onsite validation.
• Cisco voice / unified communications experience (e.g., CUCM, Webex Calling, or comparable) is a strong plus.
• Healthcare or clinical network experience, including biomedical/IoT device onboarding and segmentation.
• Experience with 802.1X, NAC, or Cisco ISE.
• Familiarity with HIPAA and healthcare security requirements.

How We Level This Role

We are hiring up to three people and expect to fill a mix of associate, mid-level, and senior positions. Associate candidates should bring genuine Meraki exposure and strong fundamentals with room to grow. Mid-level and senior candidates should bring depth in Meraki administration, ideally backed by CCNA/CCNP, Ekahau survey capability, and/or Cisco voice experience. Title and compensation will be set to match the experience and skills you bring — strong candidates should not self-select out based on a single posting.

Pay: $95,747.33 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Relocation assistance

Work Location: Hybrid remote in Santa Barbara, CA 93160