About Us

About the Role

• Perform light maintenance, setups, and adjustments to prepare instruments and bows for auction
• Monitor instrument condition during viewing and sales periods, addressing minor issues as needed
• Respond to condition-related queries by providing measurements, notes, and supplementary photographs
• Prepare clear, accurate condition reports and support full cataloguing of instruments and bows
• Assist with photography coordination and technical documentation
• Administer dendrochronology requests as needed
• Identify and record regulated or endangered species materials (CITES/USFWS compliance)
• Support intake processes in coordination with the Production Manager to ensure efficient workflow
• Maintain an organised showroom and workshop, including bench hygiene and storage standards
• Order and manage workshop supplies and consumables
• Assist with production checklists, quality control processes, and auction preparation tasks
• Provide occasional front-of-house or viewing-period support during peak catalogue cycles

About The Candidate

• 2+ years of professional workshop experience in violin-family instruments or string instrument care; formal training preferred
• Demonstrated skill in setups, tonal adjustments, basic repairs, and light restoration work, including crack repair, edge work, seam gluing, fingerboard work, and bridge/soundpost fitting
• Ability to evaluate instrument condition and prior repairs, producing clear, concise condition reports with supporting photography
• Familiarity with traditional materials and methods (e.g., hide glue, cleats, retouch) and safe workshop tool practices
• Strong organisational skills and documentation discipline, with the ability to manage tasks effectively during auction preparation periods
• Adaptability to shift between bench work, reporting, and production support responsibilities
• Collaborative mindset, high ethical standards, and a strong commitment to quality

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organization goals
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Medical, Dental & Vision
• Basic Life
• AD&D
• Disability
• 401(K) Program