Is JCPenney currently hiring?

Yes, JCPenney is currently hiring for 5K open positions in the United States. Use Glassdoor to find and apply for a job that loves you back. Then start preparing for your job interview at JCPenney by browsing Glassdoor's interview experience ratings and reviews, anonymously submitted by applicants and employees.

How much do JCPenney jobs pay?

The average salary at JCPenney varies by position: JCPenney Sales Associate roles report a median total pay of $32,203 per year. JCPenney Retail Sales Associate roles report a median total pay of $32,643 per year. JCPenney Sales Associate/Cashier roles report a median total pay of $33,856 per year. JCPenney Cashier roles report a median total pay of $32,628 per year. JCPenney Customer Service Associate roles report a median total pay of $33,873 per year. This is based on anonymous salary reports submitted to Glassdoor by JCPenney employees in the United States.

What do employees say about career development at JCPenney?

As of July 2026, JCPenney employees rate their career opportunities with 2.9 out of 5 stars, according to 13,881 anonymously submitted Glassdoor reviews . This rating has decreased by 3% over the last 12 months.

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JCPenney Customer Service (CSR) Jobs

5K results in US

Customer Service Representative
Fort Mill, SC
$17.00 - $20.00 Per Hour (Employer provided)
Easy Apply
16d
Customer Care Supervisor (Remote)
Wayne, NJ
$57K - $133K (Employer provided)
25d
Customer Care Manager (Remote)
Wayne, NJ
$69K - $161K (Employer provided)
25d

Customer Care Manager (Remote)
Wayne, NJ
$69K - $115K (Employer provided)
25d
Customer Care Supervisor (Remote)
Wayne, NJ
$57K - $95K (Employer provided)
25d
Cashier and Customer Service Associate
West Des Moines, IA
$14.00 - $17.00 Per Hour (Employer provided)
Easy Apply
30d+
Beauty Lead - Shoppes @ Buckland
Manchester, CT
$18.50 - $23.13 Per Hour (Employer provided)
2d
Specialty Assistant - Plaza @ Rockwall
Rockwall, TX
$12.00 - $15.00 Per Hour (Employer provided)
3d
Assistant Manager Customer Experience
Pembroke Pines, FL
$43K - $81K (Employer provided)
5d
Sales Floor Supervisor - Meadowbrook Mall
Pittsburg, KS
$20.00 - $25.00 Per Hour (Employer provided)
5d
Assistant Manager Customer Experience
Pembroke Pines, FL
$43K - $62K (Employer provided)
5d
Specialty Associate - Three Rivers Mall
Kelso, WA
$17.25 - $21.57 Per Hour (Employer provided)
5d
Sales Floor Assistant - El Mercado Plaza
El Paso, TX
$13.50 - $16.88 Per Hour (Employer provided)
6d
Beauty Trainer Dallas, Texas
Dallas, TX
$57K - $133K (Employer provided)
8d
Sales Floor Assistant - Capital Mall
Jefferson City, MO
$16.50 - $20.63 Per Hour (Employer provided)
8d
Beauty Trainer Dallas, Texas
Dallas, TX
$57K - $95K (Employer provided)
8d
Beauty Trainer
Los Angeles, CA
$73K - $133K (Employer provided)
9d
Beauty Trainer
Los Angeles, CA
$73K - $85K (Employer provided)
9d
Assistant Manager Customer Experience
Katy, TX
$48K - $89K (Employer provided)
10d
Merchandise Assistant Outwear & Swim
Dallas, TX
$20.00 - $30.00 Per Hour (Employer provided)
10d
Merchandise Assistant Outwear & Swim
Dallas, TX
$20.00 - $25.00 Per Hour (Employer provided)
10d
Assistant Manager Customer Experience
Katy, TX
$48K - $68K (Employer provided)
10d
Assistant supervisor(salesfloor assistat)
Florence, KY
$20.00 Per Hour (Employer provided)
Easy Apply
10d
Sales Floor Assistant
Springfield, IL
$16.50 - $20.63 Per Hour (Employer provided)
10d
Beauty Manager
Colonial Heights, VA
$16.49 - $30.63 Per Hour (Employer provided)
11d
Specialty Associate - Boulevard Mall
Amherst, NY
$16.00 - $20.00 Per Hour (Employer provided)
12d
Senior Specialist Beauty & Salon
Dallas, TX
$54K - $120K (Employer provided)
12d
Senior Specialist Beauty & Salon
Dallas, TX
$54K - $87K (Employer provided)
12d
Sales Floor Assistant - Colonial Promenade
Alabaster, AL
$13.50 - $16.88 Per Hour (Employer provided)
14d
Crew Member
Horseheads, NY
$17.00 - $22.00 Per Hour (Employer provided)
Easy Apply
14d
Sales Floor Assistant - Shops @ Lake Havasu
Lake Havasu City, AZ
$16.75 - $20.94 Per Hour (Employer provided)
15d
Seasonal WA1 Gen Warehouse
Columbus, OH
$20.50 - $25.75 Per Hour (Employer provided)
17d
Store Manager in training
Moore, OK
$64K - $91K (Employer provided)
19d
Beauty Manager
Friendswood, TX
$18.14 - $33.69 Per Hour (Employer provided)
20d
Sourcing Senior Specialist
Dallas, TX
$57K - $133K (Employer provided)
23d
Sr. Specialist Technology Customer Care
Dallas, TX
$57K - $95K (Employer provided)
24d
Custodial Associate - Plaza Del Sol
Del Rio, TX
$12.00 - $15.00 Per Hour (Employer provided)
26d
Pro Artistry Manager Beauty
Dallas, TX
$81K - $135K (Employer provided)
30d
Manager of Content, Store Experiences – Beauty & Salon
Dallas, TX
$81K - $189K (Employer provided)
30d+
Manager of Content, Store Experiences – Beauty & Salon
Dallas, TX
$81K - $135K (Employer provided)
30d+

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