Question 1

Is Amazon a good company to work for as a Customer Success Manager (CSM)?

Accepted Answer

Customer Success Manager (CSM) professionals working at Amazon have rated their employer with 3.5 out of 5 stars in 32 Glassdoor reviews. This is an average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at Amazon.

Question 2

Does Amazon pay Customer Success Manager (CSM) employees well?

Accepted Answer

Customer Success Manager (CSM) professionals rate their compensation and benefits at Amazon with 3.2 out of 5 stars based on 32 anonymously submitted employee reviews. This is 14.5% worse than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at Amazon.

Question 3

How happy are Customer Success Manager (CSM) professionals working at Amazon?

Accepted Answer

34% of Customer Success Manager (CSM) employees at Amazon would recommend their employer to a friend. This rating has decreased by 39% in the past 12 months. Customer Success Manager (CSM) professionals have also rated Amazon with a 2.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.4 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Amazon?

Accepted Answer

Warehouse Associate (11121), Warehouse Worker (6916), Associate (6212), Software Engineer (6177), Area Manager (5708), Software Development Engineer (SDE) (3521), Fulfillment Associate (3411), Software Development Engineer (3184), Customer Service Representative (3047), Program Manager (2482), Operations Manager (2299), Customer Service Associate (2219), Sortation Associate (1868), Manager (1456), Process Assistant (1422)

Question 5

What are the pros of working at Amazon according to real employee reviews?

Accepted Answer

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19439 reviews)); "good benefits you have to get good benefits because everything else at amazon is terrible!!" ((in 13258 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7712 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5748 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4908 reviews))

Question 6

What are the cons of working at Amazon according to real employee reviews?

Accepted Answer

"You do work bloody hard and very long hours so there is no work life balance" ((in 10117 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7053 reviews)); "Their management is poor and has many problems that you may have never seen before." ((in 6667 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5201 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2410 reviews))

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Great learning environment, but poor work-life balance

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