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Bay State Community Services

Engaged Employer

Bay State Community Services reviews

3.5

61% would recommend to a friend

(71 total reviews)
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Daurice Cox

87% approve of CEO

53% positive business outlook

Bay State Community Services has an employee rating of 3.5 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bay State Community Services employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

71 reviews
5.0
Nov 17, 2025

Good job

Recommend
CEO approval
Business Outlook

Pros

Working as a Youth Advocate at Bay State Community Services offers a dynamic and fulfilling professional environment rooted in collaboration, growth, and purpose. As an employee, you become part of a respected organization known for its commitment to equity, trauma-informed care, and community impact. Bay State fosters a supportive workplace culture that values staff development, encourages innovation, and provides meaningful opportunities to build skills in advocacy, crisis response, and case coordination. Employees benefit from strong team-based support, ongoing training, and the chance to contribute to a mission-driven organization that invests in both its clients and its workforce. It's a role that not only builds your professional toolkit but also connects you to a broader movement of social change.

Cons

It can be stressful and draining emotionally if your team isn't strong around you

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Bay State Community Services Response
7mo
Thank you for your review of your employment with Bay State Community Services. You are a valuable team member, and we are happy to hear you are having a positive experience!
5.0
May 7, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

This is a good company to work for. They invest in their employees and provide training and opportunity for growth.

Cons

By the nature of community services, the work can often be challenging. Monitor yourself for burnout. Ultimately this field can be rewarding.

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Bay State Community Services Response
1y
Thank you for your review of Bay State Community Services! We are happy to hear that you found our training program helpful and felt that you had opportunities for growth in your role.
5.0
Oct 1, 2024

Great Place to work

Recommend
CEO approval
Business Outlook

Pros

They care about their employees and clients.

Cons

Billing system is outdated and very manual

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Bay State Community Services Response
1y
Thank you for your review. At Bay State Community Services, it is very important to us that our staff and clients are cared for. We are also happy to share that we are in the process of updating our billing processor. We appreciate your feedback!
Viewing 1 - 3 of 71 Reviews

Glassdoor has 76 Bay State Community Services reviews submitted anonymously by Bay State Community Services employees. Read employee reviews and ratings on Glassdoor to decide if Bay State Community Services is right for you.