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Thank you for taking the time to post a review and share your views. While I am flattered by your comments about me, the best measure of a CEO or any other leader is their team. Given your views of the overall organization, I cannot accept the praise you've provided as it is clearly not a reflection of your views of our company as a whole. On that note, here are some thoughts in regards to the specifics you've provided:
1) Regarding the hiring process - yes, we realize it is seen as a lengthy process. I do agree that from what I've seen in our internal process reviews, we have been less than effective in driving this process fluidly and that has caused many candidates to feel stress. This is not the goal. We DO intend to have the process go through many steps to ensure the best cultural fit and alignment of abilities/roles. But your point is well taken that if the length of the process is due to disorganization or other similar factors, that is a big negative. Point taken and know that we are working actively to improve this. On the overall length, however, we do intend to maintain a rigorous process which will mean our timeline is a bit longer than most, and that is something we believe is appropriate for finding the best fit.
2) The way we evaluate executive team members and senior management is the same way we evaluate everyone - by comparing their outcomes and values alignment with their Scorecards. The idea is that we have an objective and measurable set of outcomes for every single team member clearly defined and we measure if people are attaining those outcomes or not. Along with that, the Scorecard measures how well someone is living by our Core Values: Flexible, Accountable, Innovative and Responsive (F.A.I.R.). While this process is by no means perfect and something we are working to improve continuously, we have made transitions and changes at every level of the organization based on these objective criteria.
I appreciate your kind words about me, and I would like to make a request to you - your review, while detailed enough for me to provide some limited feedback above - is still quite high level. If you can take the time to share with me some of your more specific thoughts on how we can improve, it would be greatly appreciated. My email is amith.nagarajan@aptify.com or you can always reach me on my mobile at +1-202-368-0533.
Thanks again for taking the time to post your thoughts here.
