Does Crash Champions pay their employees well?

According to anonymously submitted Glassdoor reviews, Crash Champions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Crash Champions. This rating has improved by 25% over the last 12 months.

How satisfied are employees working at Crash Champions?

36% of Crash Champions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crash Champions 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Crash Champions?

Automotive Service Advisor (19) , Parts Manager (18) , Estimator (16) , Customer Service Representative (CSR) (13) , General Manager (10) , Customer Service Representative (8) , Auto Body Technician (5) , Collision Estimator (3) , Customer Experience Representative (3) , Customer Service Advisor (3) , Mechanic (3) , Production Manager (3) , Technician (3) , Autobody Technician (2) , Collision Technician (2)

What are the pros of working at Crash Champions according to real employee reviews?

"The majority of person's employed at the shop level are good people." ((in 10 reviews)); "Good benefits and many locations" ((in 10 reviews)); "Good money but very stressful" ((in 7 reviews)); "Coworkers are the best part" ((in 5 reviews))

What are the cons of working at Crash Champions according to real employee reviews?

"Management is horrible." ((in 12 reviews)); "Nearly impossible to contact upper management" ((in 9 reviews)); "Long hours but still lower than most other collision centers" ((in 6 reviews)); "Bad bonus payouts and unmet promises" ((in 3 reviews)); "They don’t care about their employees" ((in 3 reviews))

What are employees saying about Crash Champions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crash Champions layoffs and their outlook for job security at Crash Champions in 2026.

What are the top reviewed Crash Champions locations?

Dallas , Westmont , San Antonio , Chicago , Texas City , Cleveland , San Jose , Orlando , Nampa , Plainfield , Richardson , Houston , Nashville , Strongsville , Los Angeles , Las Vegas , Philadelphia , Jacksonville , Pompano Beach , Tampa , Cumming , Whippany , Cherry Hill , Caldwell , Draper , Salt Lake City , Bolingbrook , Crest Hill , Frankfort , Oak Brook

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Crash Champions

Crash Champions reviews

2.8

36% would recommend to a friend

(202 total reviews)

Matt Ebert

46% approve of CEO

37% positive business outlook

Ratings by category

3.1

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.6

Culture & values

2.6

Work/Life balance

2.5

Senior management

Crash Champions has an employee rating of 2.8 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crash Champions employee rating is 24% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

202 reviews

5.0

Jul 14, 2026

Caring environment with opportunities for advancement

Director of national accounts

Recommend

CEO approval

Business Outlook

Pros

Crash Champions cares about their teammates, customers and insurance partners - once you get in the door and prove yourself you have chance to move up in the company.

Cons

You will work hard but as long as you have good time management skills you can have a good work like balance.

Crash Champions Response

Thank you for sharing your experience and for your more than 10 years with Crash Champions. We're grateful for your recognition of our commitment to supporting our teammates, customers, and insurance partners. It's especially meaningful to hear that you've experienced opportunities for growth and advancement throughout your career. We believe that when our team members feel supported and empowered, it creates better outcomes for our customers and communities. Thank you for your dedication, contributions, and continued commitment to Crash Champions. We wish you continued success in your career with us.

5.0

May 21, 2026

Great company to work for

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits on day 1. Training and promotions available

Cons

High turnover in some areas

5.0

May 19, 2026

Busy Days, Strong Team💪🏻

General manager

Recommend

CEO approval

Business Outlook

Pros

* Fast-paced environment that keeps every day interesting * Strong team atmosphere and supportive coworkers * Opportunity to lead, coach, and grow a successful team * Problem-solving skills improve daily (whether you want them to or not) * Never a dull moment in the shop * Ability to make a real impact on customers and employees * Great experience in leadership, operations, and customer service * Learned how to multitask at an Olympic level * Builds patience, communication, and crisis-management skills * Free cardio from constantly walking the shop

Cons

* My daily step count is sponsored by the shop

Viewing 1 - 3 of 202 Reviews

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