Pros
DWYER FAMILY has worked to turn the company around but is no more than a spokeswoman now. The Code of Values is great in theory, but rarely carried out in the sales department. Franchisees are incredible and make it worth it. Income potential is good for Waco area but lower than franchise sales industry average.
Cons
Sales department is a revolving door. Leadership is outdated and not up to date with the franchise sales norm. Most companies allow you to work from home, but top leader in sales department is a micromanager that has to continually prove he's necessary, when in reality he holds the company back. Insurance benefits are less than acceptable, unless your spouse can provide family coverage, you'll be shelling out about $1200 a month on premiums alone. "EBITDA" is the #1 priority, so if that means cutting resources to the sales teams, they don't care until you can't make your goals then its too late. Sales training has declined and new employees are left to lean on team mates taking time away from the overall productivity. Changes are made with knee-jerk reactions and not thought through. Success or failure is directly related to the team lead and their dedication to their employees or lack thereof.
