The Best Airlines and Company - Flight Attendant Southwest Airlines Employee Review

5.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I've worked for SWA for 20 years as a Flight Attendant and still love my job. Perks... flying free, making my own schedule, having 18 days off a month, touring all the city's on layover's, making a decent salary and working with great people. Southwest Airlines is an outstanding company to work for.

Cons

Commuting. SWA does not have a crew base in L.A. so I commute to OAK and that can get a little stressful at times also being JA'd which means you think your finished for the day and your told you have to fly one more leg. And for New Flight Attendants working all the holidays and being based away from your family. But all this is just part of the job.

Explore other reviews about Southwest Airlines

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great flexible company. You have the upmost control over your schedule. Work as much or as little as you want.

Cons

Not any that I could think of

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive travel benefits, good pay, and the opportunity to work with many dedicated employees. The brand has a strong reputation, and there is potential for a positive work environment if leadership consistently lives up to the company's stated values.

Cons

Southwest Airlines has the potential to be a great company, but the workplace culture falls short of its public image. In my experience as an employee in HR I see the microaggressions are common, and employees of color face barriers to career growth and advancement that are not equally experienced by everyone. Leadership lacks transparency, communication is inconsistent, and employees are often left without clear explanations for important decisions. There is a disconnect between the company's stated commitment to diversity and inclusion and what is experienced in the workplace. The organization would be a much better place to work if leadership fostered a culture of accountability, transparency, respect, and equitable opportunities for all employees.

See reviews by: Helpful|Rating|Date|All