Good mission and flexibility - Anonymous employee Zūm Employee Review

- Friendly team of drivers - Reliable hours that fit my routine - Good pay and useful benefits - Comfortable, well-maintained buses - Safety comes first - CDL training helped me learn quickly

Not everyone is okay with split shifts.

Compensation was processed without errors.

• The reorganization changed my reporting line without any warning or explanation. • Essential operational information was withheld, making it difficult to perform my role effectively. • Staffing changes, budget decisions, and process updates were revealed only after being implemented. • Leadership provided no clear explanation behind major structural decisions. • Information was treated as a privilege instead of a necessity for employees to succeed. • Transparency in decision making was completely lacking.