HomeServe Customer Service Manager (CSM) reviews

Firstly, I would like to say thank you for taking the time to leave us a review. I want to assure you that we value all of our People and it's really important to us that we are able to help and support in any way we can. Whist its always nice to get positive feedback, it's sometimes the occasional less favourable feedback that gives us the insight to act on things we may not be aware of. I would really like, if you’re willing, to have a confidential chat with you to understand how you are feeling and to see if there is anything we can do to improve your experience and outlook. We really value your feedback and it would be very helpful for me to hear from you directly. My mobile number is on the company directory or if you'd prefer just drop me an email. Thanks Jeremy Strutt Director of Customer Service