Is Independence Village a good company to work for?

Independence Village has an overall rating of 4.8 out of 5, based on over 452 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Independence Village to a friend and 95% have a positive outlook for the business. The best reviews about Independence Village have been left by employees working as Executive Director , Front Desk Receptionist and Wellness Director .

Does Independence Village pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Village employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Independence Village. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Independence Village?

95% of Independence Village employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Village 4.5 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Independence Village?

Executive Director (18) , Server (17) , Front Desk Receptionist (16) , Wellness Director (16) , Housekeeper (14) , Life Enrichment Assistant (14) , Resident Assistant (10) , Life Enrichment Director (9) , Receptionist (9) , Certified Nursing Assistant CNA (8) , Executive Chef (8) , Food Server (8) , Community Specialist (7) , Lead Receptionist (7) , Cook (6)

What are the pros of working at Independence Village according to real employee reviews?

"staff is great and friendly" ((in 35 reviews)); "Great management" ((in 19 reviews)); "Great people to work for and with." ((in 18 reviews)); "The residents are amazing and I love interacting with them everyday" ((in 18 reviews)); "Positive employee first culture." ((in 10 reviews))

What are the cons of working at Independence Village according to real employee reviews?

"Pay is low compared to competitors at other retirement communities" ((in 18 reviews)); "Communication can be lacking and confusing at times." ((in 7 reviews))

What are the top reviewed Independence Village locations?

Plymouth , White Lake , Grand Ledge , Oxford , Midland , Frankenmuth , Petoskey , Avon Lake , Aurora , Brighton , Ames , Columbus , Indianapolis , Zionsville , Fishers , Ankeny , Detroit , Pella , Milford , Saginaw , Avon , Noblesville , Des Moines , Waukee , Howell , Madison Heights , Northville , Walled Lake , Waterford , Michigan Center

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Independence Village

Independence Village reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.7

Senior management

4.5

Work/Life balance

4.4

Compensation and benefits

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

5.0

Jun 11, 2026

IV Columbus

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Love the residents! Staff is great to work with.

Cons

Sometimes not enough hours in the day

Independence Village Response

Hello, Thank you for sharing your experience. It's wonderful to hear that the relationships you've built with residents and coworkers have made your time here so meaningful. Thank you for taking the time to leave a review and share your thoughts. We understand that the pace of work can vary from day to day, and we appreciate you taking a moment to share your thoughts. Your feedback and encouragement are valued.

5.0

Jun 11, 2026

Great job with supportive bosses, minor challenges with residents

Lead receptionist

Recommend

CEO approval

Business Outlook

Pros

I love my job, the hours are great, my boss Kyla and Kelli are the best to work for. Residents are polite at times

Cons

not much to be concerned about. the residents and phones calls can be a little changeling at times., but all works out.

Independence Village Response

Hello, Thanks for sharing your thoughts. It’s great to hear you’re enjoying your role and feel positive about the people you work with, including leadership and residents. We understand there can be moments when things feel a bit stretched, especially with competing demands throughout the day, and we appreciate your patience and effort in those times! We’re glad to hear overall things are going well, and we appreciate you taking the time to leave a review!

5.0

May 18, 2026

Supportive management and community, but coworker conflicts exist

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Great management, great community, great staff

Cons

Co worker confrontation teams equality

Independence Village Response

Hello, Thank you for taking the time to share your experience. We're pleased to hear that your overall experience with the community was positive. We also appreciate your perspective on workplace communication and team dynamics. Creating a positive and collaborative work environment requires ongoing attention, and feedback from current and former employees helps provide valuable perspective. Thank you for your contributions during your time here, and we wish you continued success in the future.

Viewing 1 - 3 of 448 Reviews

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IV Columbus

Great job with supportive bosses, minor challenges with residents

Supportive management and community, but coworker conflicts exist

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