Koalafi reviews

4.2

79% would recommend to a friend

(209 total reviews)
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Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

209 reviews
5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

Cons

We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

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Koalafi Response
1w
Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!
5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

positive company culture amazing leadership by the management

Cons

nothing in particular for me

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Koalafi Response
3mo
Thank you for taking the time to share your thoughts in working at Koalafi! It is wonderful to hear your thoughts on the culture and leadership in year 1! Please continue to share your feedback as we ask, how can this be better. Thanks!
5.0
Feb 27, 2026

18 Months In!

Recommend
CEO approval
Business Outlook

Pros

- Great culture and kind coworkers - Emphasis on challenging assumptions, improving processes, and doing things the right way - Improvements in communication pipeline palpable

Cons

- Still working on complete communication of priorities and cross-team alignment

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Koalafi Response
4mo
Thank you for your thoughtful feedback. We’re glad to hear you value our culture, your coworkers, and our focus on continuous improvement. It’s especially encouraging to know that recent communication improvements are being felt. We also appreciate your candid input on priorities and cross-team alignment. Strengthening clarity and transparency remains a priority, and your feedback helps us continue to improve. Thank you for being part of that effort.
Viewing 1 - 3 of 209 Reviews

Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.