Neighborly® reviews about "code"

None really to speak of, I've been here 15 years! Of course, no organization is perfect but there are no glaring problems.

Please stay away from this company. They just had a bunch of employees write good reviews at the top to cover up the bad ones from former employees who are really telling the truth. Now what kind of company does that? If you have a great company you wouldn't need to to that. Code of Ethics is a joke that some in top management do not live by. They are great code of ethics but if all employees don't stand by them they ring hollow. It's a highly toxic, non enjoyable work environment with people that smile in your face. Certain managers will flat out lie on their employees to fit their narrative . There is micromanagement especially on the marketing side-the Irving office is the worst. The insurance is not great-you might as well not have any. No team camaraderie or team building. Leadership is greatly missing in the organization. No real room for advancement.

Working on multiple franchise brands at Neighborly can be very difficult if you are not great at multi-tasking and certainly isn't for someone who wants to "coast" in their career. Having over a dozen brands to manage can feel overwhelming at first, but if you push through it seems to get easier.

Don’t care about franchisees Illegal Inflated profits and turnover on adverts Limited support from head office Constantly looking how to screw your for every penny Poor website ranking Don’t abide by precious code of values There has to be a reason why only 6 franchises going and so many have gone bust

Upper management/ C Suite don't really follow through with COV. Only care about dollar amount, not actually helping.

Managers were two faced and only cared about their jobs when it came down to it. Pretended to care about personal issues and illness but then said too much time off was taken when probation meeting came, boxes had to be ticked. Training was meant to be provided but I had to pick my own training, to then be told months later that I should have picked something different, even though I was given no budget, no guidelines or anything. No opportunity for flexibility. Office hours were strict. Code of values is ridiculous. Having to stand around the office and quote them in unison with each other is almost cult like. Felt like i could have left and never come back, and no one would have noticed. Manager was rarely in the office and neither was my colleague in my team. I was sat alone for a lot of my time there. There is no family there, no one would have noticed if i never came in. Very high stress, developed mental health issues working here. Now working somewhere where I want to get up in the morning.

Gotta memorize those good old code of values. You'll need to start every meeting reciting them, they are gospel. Seemed like a very nice Christian organization. The company doesn't really care about individuals. Typical corporate BS, you only stay employed there at their whim. New CEO did nothing of note except mandate ridiculous growth that ended up as part of my goals, and if I couldn't meet the overly inflated goal, my income would suffer by 30%. Oh, and if you don't live by the headquarters, don't bother applying, they don't want any remote workers. Another word of caution, they have a Compensation Specialist on staff whose job it is to save the company money by making sure they don't pay anything more than the least they can get away with.

Challenging environment with many demands of franchise owners is not for everyone

The business has changed a lot in the 20+ years i have been involved and sometimes change is hard. The results of the change has been amazing as we are providing a much better product to our franchise owners and our ultimate customer the consumer of our services.