Is Optima Tax Relief a good company to work for?

Optima Tax Relief has an overall rating of 4.7 out of 5, based on over 627 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Optima Tax Relief to a friend and 89% have a positive outlook for the business. The best reviews about Optima Tax Relief have been left by employees working as Senior Tax Associate , Tax Preparer and Tax Associate .

Does Optima Tax Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Tax Relief employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Optima Tax Relief . This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Optima Tax Relief ?

95% of Optima Tax Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Tax Relief 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Optima Tax Relief ?

Tax Associate (84) , Case Manager (35) , Senior Tax Associate (25) , Tax Preparer (23) , Customer Service Representative (14) , Sales (13) , Verification Specialist (12) , Sales Associate (11) , Case Analyst (9) , Manager (8) , Tax Senior Associate (8) , Tax Professional (7) , Document Specialist (6) , Resolution Specialist (6) , Client Liaison (5)

What are the pros of working at Optima Tax Relief according to real employee reviews?

"Culture was great and made it fun" ((in 89 reviews)); "Management is great they work with you and understand you." ((in 39 reviews)); "People and company were all great." ((in 27 reviews)); "Good benefits and options." ((in 26 reviews)); "Great Training and culture." ((in 25 reviews))

What are the cons of working at Optima Tax Relief according to real employee reviews?

"Your manager just wants to sit there and watch you all day through camera and make sure you are working." ((in 8 reviews)); "CEO plays complete favoritism (if he doesn’t like you, he will make your time there miserable" ((in 8 reviews)); "Poor communication and questionable company decisions by some executives" ((in 6 reviews))

What are employees saying about Optima Tax Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optima Tax Relief layoffs and their outlook for job security at Optima Tax Relief in 2026.

What are the top reviewed Optima Tax Relief locations?

Santa Ana , Chandler , Costa Mesa , Orange , Phoenix , Irvine , Anaheim , Bristol , Virginia Beach , Arizona City , Gilbert , Tempe , Warren , Santa Anna , Houston , Huntington Beach , Los Angeles , Henderson , Spanaway , California , Fountain Valley , Anaheim Hills , Santa Anita

Optima Tax Relief reviews

4.7

95% would recommend to a friend

(617 total reviews)

David King

93% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

617 reviews

5.0

Jul 9, 2026

Supportive team in a demanding but structured environment

Payment production assistant

Recommend

CEO approval

Business Outlook

Pros

Supportive team members, structured training, and opportunities to develop administrative and payment processing skills. Clear expectations and a professional work environment helped me stay organized and productive.

Cons

Workloads can be heavy during busy periods, and performance expectations may feel demanding. Some processes change frequently, which can require employees to adapt quickly.

5.0

Jul 8, 2026

Supportive culture with great growth opportunities

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Supportive work environment, Management values employees, Friendly and collaborative team, Clear communication, Professional growth opportunities, Positive company culture, Respectful leadership, Well-organized workflows, Flexible and understanding team, Enjoyable workplace

Cons

None that I’ve experienced so far.

5.0

Jun 17, 2026

Growth opportunities available, but advancement is limited

Payment processor

Recommend

CEO approval

Business Outlook

Pros

Opportunities for professional growth and learning

Cons

Limited opportunities for advancement in some departments

Viewing 1 - 3 of 617 Reviews

Top companies for "Compensation and Benefits" near you

American Express

3.9★Compensation & Benefits

Mastercard

4.0★Compensation & Benefits

Fifth Third

3.5★Compensation & Benefits

Broadridge

3.5★Compensation & Benefits

Jobs at Optima Tax Relief

Call Center Customer Service Representative (Case Manager - ACS)

Manager, Cloud Engineering