Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 44% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PENNYMAC?

44% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 117 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 114 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 55 reviews)); "good benefits if you're on full" ((in 54 reviews)); "Work from home was good" ((in 40 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "Virtually no work life balance" ((in 51 reviews)); "No training and lack of assistance" ((in 51 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "Lots of layoffs" ((in 30 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,560 reviews)

Ratings by demographic groups

Race / Ethnicity

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jun 24, 2026

Friendly people

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Friendly vibe across multiple departments even when communicating with people from out of state. A lot of people here has worked over 10 years, that says a lot about a company. When people stays, especially in mortgage

Cons

Can't think of any. They treated me fairly.

PENNYMAC Response

4d

Reading your thoughts genuinely brings so much joy to our team. It is incredibly moving to hear that you felt that warm, friendly connection across so many different departments, even when collaborating across state lines. You touched on something we hold very close to our hearts, the fact that so many of our people choose to stay with Pennymac for over a decade truly speaks to the supportive family and stable community we are building here. Knowing that you felt treated with complete fairness throughout your years with us means everything to us. As a Supervisor, you were on the front lines of protecting that exact culture. Your leadership played a direct role in keeping our teams connected, supported, and motivated to grow together for the long haul. We are deeply grateful for the care, guidance, and dedication you poured into our Fort Worth team and our broader community. Thank you for being such a meaningful part of our story, and we sincerely wish you nothing but the absolute best in your next chapter!

5.0

Apr 28, 2026

Growth opportunities overshadowed by management issues

Sox analyst

Recommend

CEO approval

Business Outlook

Pros

Room to grow and take responsibilities

Cons

Direction from management and work culture.

PENNYMAC Response

2mo

Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.

5.0

Apr 21, 2026

recommend to work

Senior developer

Recommend

CEO approval

Business Outlook

Pros

A lot to learn; colleagues are nice

Cons

fast pace working environment; tight-timeline

PENNYMAC Response

2mo

We're delighted to hear that you enjoyed working with our team at Pennymac. We strive to create an environment that fosters growth, collaboration and transparency. It's heartening to know that you felt you were trained well and enjoyed your work. At Pennymac, we value all our employees and aim to provide them with growth opportunities. While we acknowledge the limitations that some roles may have, we're constantly striving to improve and enhance our employee development programs. Thank you for your willingness to learn and grow with us. We appreciate your contribution to our team.

Viewing 1 - 3 of 1,560 Reviews

Jobs at PENNYMAC

Product Owner (AI & Prompt Strategy)

Core Non-Default Supervisor

Mortgage Trading Analyst

PENNYMAC

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