Is Shinola a good company to work for?

Shinola has an overall rating of 3.5 out of 5, based on over 194 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 49% of employees would recommend working at Shinola to a friend and 36% have a positive outlook for the business. The best reviews about Shinola have been left by employees working as Store Manager , Key Holder and Sales Associate .

Does Shinola pay their employees well?

According to anonymously submitted Glassdoor reviews, Shinola employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Shinola. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Shinola?

49% of Shinola employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shinola 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Shinola?

Sales Associate (36) , Key Holder (12) , Store Manager (10) , Assistant Store Manager (7) , Retail Sales Associate (7) , Assistant Manager (5) , Keyholder (4) , Customer Service Representative (3) , Sales (3) , Manager (2) , Marketing (2) , PIM (2) , Watch Assembler (2)

What are the pros of working at Shinola according to real employee reviews?

"coworkers were nice and the store was beautiful" ((in 14 reviews)); "Great people" ((in 13 reviews)); "Great benefits" ((in 10 reviews)); "The team here is great" ((in 7 reviews)); "I’ve met good people who’ve been working there for months & years, but no luck with actual training alongside a team lead or supervisor." ((in 5 reviews))

What are the cons of working at Shinola according to real employee reviews?

"Management is bad," ((in 11 reviews)); "Could use some more leadership or creative opportunities within the community." ((in 6 reviews)); "Upper management was awful, Human Resources was a joke, raises were a slap in the face, manager didn't take anything seriously." ((in 5 reviews)); "Long hours on feet, no windows in main area" ((in 5 reviews)); "Clique driven senior management makes life tough" ((in 3 reviews))

What are employees saying about Shinola layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shinola layoffs and their outlook for job security at Shinola in 2026.

What are the top reviewed Shinola locations?

Detroit , New York , Ann Arbor , Los Angeles , San Francisco , Chicago , Troy , Washington , Grand Rapids , Palo Alto , Boston , Brooklyn , Auburn Hills , Southfield , Plano , San Antonio , Minneapolis , King of Prussia , Oakbrook Terrace , Waiki‘i , Northpark Village

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Shinola

Shinola reviews

3.5

49% would recommend to a friend

(178 total reviews)

Tom Lewand

36% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

2.8

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

Shinola has an employee rating of 3.5 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shinola employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

5.0

Apr 8, 2026

Great workplace, employee discounts

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great place to work, often recognized as a high performing store

Cons

Good retail environment, but it is run by corporate that make all decisions

5.0

Oct 22, 2025

Great time

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good discounts on merchandise and friendly environment

Cons

No cons at the time

5.0

Sep 7, 2025

Great Part Time Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

* Not much foot traffic outside of Saturdays * Managers aren't concerned with employees "staying busy"

Cons

* Sometimes wouldn't get to work many hours

Viewing 1 - 3 of 178 Reviews

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Senior Photo Retoucher

Shinola Retail Sales Associate - Somerset - PT

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Great workplace, employee discounts

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