Smarsh reviews

3.5

62% would recommend to a friend

(486 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

486 reviews
5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Smarsh isn't just building compliance software to help companies pass audits — we're genuinely reshaping how organizations think about the value of their communications data. There's a real vision here that goes beyond "check the regulatory box," and it's exciting to be part of a team that's actively working to unlock more value from the platform for customers, not just maintain the status quo. Leadership takes the industry-leader position seriously, and it shows in the roadmap and the energy around product innovation. If you want to sell something you actually believe matters, this is a good place to be.

Cons

As a PE-backed company, there was a period where the focus leaned heavily toward profitability and margin, sometimes at the expense of growth investment. It occasionally showed up in how much room there was to go after bigger opportunities or invest in new areas. That's shifted clearly and recently — the focus is back on growth, and it lines up well with the product vision and expansion mindset described above. It's a strong example of the company course-correcting in the right direction.

5.0
Dec 29, 2025

Challenging

Recommend
CEO approval
Business Outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Company has a great work life balance

Cons

They did not provide any raises and they were not paying the standard for what the roles receive.

Viewing 1 - 3 of 486 Reviews

Glassdoor has 514 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.