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StarCare

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StarCare reviews

3.1

45% would recommend to a friend

(41 total reviews)
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Beth Lawson

66% approve of CEO

46% positive business outlook

Ratings by category

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.4

Senior management

StarCare has an employee rating of 3.1 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StarCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

41 reviews
1.0
May 24, 2023

Terrible experience

Mental health case manager
Recommend
CEO approval
Business Outlook

Pros

There are more positions than case management.

Cons

“Training” consists of following around different case managers who are all trying to meet impossible standards for two weeks so they don’t have time to properly train new staff. Terrible management. They do play favorites and are not above playing childish, petty games when dealing with their least favorite. Due to horrible management and training, turnover rate is incredibly high leaving the case loads far behind. New employees are expected to get over 200 clients caught up with no guidance. Several clients commented on having “another new case manager” during introductory appointments. Clients are shuffled between save managers so often they can’t even tell you what go their last one was. Many were frustrated by this.

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StarCare Response
3y
Thank you for your review. We take your feedback very seriously and are doing everything possible to improve our turnover rate and training experience. We regret that you feel you did not receive the support you needed. Please reach out to Jennifer at hr@starcarelubbock.org directly if you have suggestions or would like to discuss this further. Thank you!
1.0
Nov 30, 2018

Treat employees horribly.

Mental health professional
Recommend
CEO approval
Business Outlook

Pros

The pay was fair, but I soon learned that the expectations were far above what I could possibly accomplish and the stress of working here made the pay not even worth it.

Cons

My supervisor was a crazy micromanager. We were expected to do clinical work AND all of her paperwork and referrals and other work. She would bark commands at us as if we were objects, not people. We were never trusted. It was a hostile, very stressful environment to work in, always watching your back.

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StarCare Response
3y
We appreciate you taking the time to leave a review about your experience at StarCare. We take your feedback very seriously and are doing everything possible to improve our internal communication, processes, and employee morale. Please know that we are continually providing leadership training to our management team. We regret that you had a less-than-ideal experience and encourage you to contact Jennifer at hr@starcarelubbock.org directly if you have additional comments or questions. Thank you!
3.0
Dec 12, 2024

A Bit Unorganized, But Not Bad Work

Triage case manager
Recommend
CEO approval
Business Outlook

Pros

Benefits are generous and affordable. Office space is large and comfortable.

Cons

Management is prone to micro-managing. Other departments redirect responsibilities to Triage department.

Viewing 1 - 3 of 41 Reviews
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Glassdoor has 43 StarCare reviews submitted anonymously by StarCare employees. Read employee reviews and ratings on Glassdoor to decide if StarCare is right for you.