TTEC reviews

3.3

55% would recommend to a friend

(11,456 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
2w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance great people

Cons

Nothing really. Great pay the people are nice

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We’re delighted to hear that you’ve had a positive experience with your work-life balance, compensation, and the colleagues you work alongside. Creating a supportive environment where employees can thrive both personally and professionally is important to us, and it’s rewarding to know that this has been reflected in your experience. We appreciate your kind words and thank you for your contributions. Wishing you continued success in your career with TTEC.
Viewing 1 - 3 of 11,456 Reviews

Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.