UPS reviews

3.4

55% would recommend to a friend

(36,857 total reviews)
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Carol B. Tomé

36% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Respectable pay, hefty benefits package even for part-time workers, Teamsters union, seniority raises and opportunities internally

Cons

Inconsistent union/safety discipline, undertrained workers misusing union rules to their benefit, inconsistent experiences with area supervisors

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Life/work balance. great working relationships

Cons

Onboarding is weird, i’ve had to learn about the work i’m doing, as im doing it.

Viewing 1 - 3 of 36,857 Reviews

Glassdoor has 41,077 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.