Does Zepz pay their employees well?

According to anonymously submitted Glassdoor reviews, Zepz employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zepz. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Zepz?

43% of Zepz employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zepz 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Zepz?

Customer Service Representative (42) , Software Engineer (16) , Senior Software Engineer (14) , Manager (11) , Analyst (10) , Customer Care Representative (9) , Senior Product Manager (8) , Marketing (7) , Project Manager (7) , Senior Analyst (6) , Customer Service (5) , Director (5) , Finance (5) , Fraud and Chargeback Analyst (5) , Business Analyst (4)

What are the pros of working at Zepz according to real employee reviews?

"You could still find great colleagues at your level doing it for the mission, which is meaningful and tends to attract good talent." ((in 24 reviews)); "great people in the product and tech team" ((in 18 reviews)); "You won't be bored Good pay in the UK Decent private health options Some really passionate people Modern tech stack Can be flexible but it depends on function and the manager" ((in 15 reviews)); "Decent work life balance" ((in 14 reviews)); "Good salary and benefits when we started" ((in 13 reviews))

What are the cons of working at Zepz according to real employee reviews?

"Frequent layoffs" ((in 26 reviews)); "1. Bad management" ((in 22 reviews)); "They say people don’t leave bad jobs, they leave bad leadership, and this is definitely true for Zepz." ((in 17 reviews)); "No bonus and barely receive a pay rise." ((in 9 reviews)); "In the time I've been at Zepz I have more than 5 managers." ((in 9 reviews))

What are employees saying about Zepz layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zepz layoffs and their outlook for job security at Zepz in 2026.

What are the top reviewed Zepz locations?

New York , Boston , Washington , Los Angeles , Jersey City , Alexandria , Carthage , Kenyon , San Francisco , Denver , United , Bowie , Sweden , USAF Academy , Worlds , Africa

Zepz reviews

2.9

43% would recommend to a friend

(412 total reviews)

Barrie Morris

48% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Compensation and benefits

3.1

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Zepz has an employee rating of 2.9 out of 5 stars, based on 412 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zepz employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

412 reviews

5.0

Feb 16, 2026

Mission-Driven, High-Impact Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Zepz is a mission-driven company with an engaging, dynamic workplace. There is a strong focus on speed and innovation, using modern technology to stay agile and quickly deliver competitive products. The fast pace suits people who thrive in a constantly changing environment. The company expects high performance but trusts employees with ownership to drive meaningful results. Executive leadership has successfully guided the company through some challenging times, making necessary decisions to focus on providing the best products for customers.

Cons

While a remote-first culture offers flexibility and autonomy, the distributed nature of the teams can sometimes lead to challenges in real-time collaboration, requiring a strong emphasis on proactive, asynchronous communication and organization.

Zepz Response

4mo

Thanks for taking the time to leave a review, it's great to hear your feedback.

5.0

Apr 24, 2023

Good work life balance

Market launcher

Recommend

CEO approval

Business Outlook

Pros

Great benefits and 100% remote

Cons

Slow paced and career advancement opportunities not very clear

Zepz Response

3y

Hi! Thanks so much for your review. It's great to see that you enjoy the benefits and the fact that you get to work remotely. We do have lots of opportunities for internal mobility, if there is a role you find interesting please speak to your manager about this and feel free to reach out to the talent team. We will also explore more ways to present these opportunities to employees this year. Thanks for your contributions!

5.0

Feb 3, 2023

N/A

Manager

Recommend

CEO approval

Business Outlook

Pros

Remote work and Great Benefits

Cons

Too many changes and less pay scale

Zepz Response

3y

Hi there, thanks so much for your review! We love to see that you appreciate the remote work and great benefits on offer. We will take your feedback on board regarding the changes and pay. With the forming of Zepz, there have been lots of changes but we hope that we are taking positive steps which you will also see with time. Thanks for your hard work and dedication!

Viewing 1 - 3 of 412 Reviews

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Jobs at Zepz

Quality Control Analyst

Director, Fincrime Operations Excellence (UK/US)

Remote

View job

Senior Product Manager - Pay In Experience

Remote

View job

Zepz

Zepz reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mission-Driven, High-Impact Culture

Good work life balance

N/A

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