Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,239 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 223 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 118 reviews)); "Good pay and my life changed a lot after joining here." ((in 97 reviews)); "Great benefits and truly talented teammates." ((in 94 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 77 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 34 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 17, 2026

Great people to work with and learn from

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

ZoomInfo Response

2d

Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer

5.0

Jun 15, 2026

Decent pay and learning opportunities, but poor leadership

Sales acount manager

Recommend

CEO approval

Business Outlook

Pros

So decent pay and learning opps

Cons

CEO has no idea what he’s doing

5.0

Jun 10, 2026

Fast paced, great talent and forward-thinking

Ops manager

Recommend

CEO approval

Business Outlook

Pros

Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

Cons

Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

ZoomInfo Response

2d

Thank you for this. "People who genuinely care" is exactly the culture we work hard to build, and it means a lot to hear it's noticeable from the inside. You put it well: the pace isn't chaos for chaos's sake, it reflects real market conditions and the need to stay ahead of them. We're proud of how far we've come on AI adoption relative to peers, and that's only possible because of the caliber of people who've joined and pushed us forward. Grateful to have you here. – Jennifer Creticos, ZoomInfo Chief Business Officer

Viewing 1 - 3 of 2,191 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Sales Development Representative, New Business Enterprise

Senior Executive Assistant

Sales Development Representative, New Business Inbound

Sales Development Representative, New Business Mid-Market

ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people to work with and learn from

Decent pay and learning opportunities, but poor leadership

Fast paced, great talent and forward-thinking

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo

ZoomInfo reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

ZoomInfo reviews FAQs

Jobs at ZoomInfo