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Benefits reviews
1-4 of 4 Reviews
3.0
Jan 19, 2026
Anonymous Customer Service Representative
Former
London, Kentucky
Hard to be approved for time off due to hardly any hours available.
5.0
May 19, 2024
Anonymous Member Service Representative
Current
McAllen, Texas
i have used this and it is good
3.0
Aug 31, 2020
Anonymous Team Lead
Current
London, Kentucky
They say you earn a certain amount for every 40 hours you work. But they cap you off at 80 hours a year. They do allow you to earn more after working there for 5, 10, 15, and 20 years. If you ask for an unpaid day off they force you to use your PTO, even if it was approved as unpaid. They force you to use your PTO if you have to take medical time off as well, and then won't allow you to take vacation time.