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      365 Retail Markets

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      Technical Support Supervisor Interview

      Oct 1, 2019
      Anonymous Interview Candidate
      Troy, MI
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at 365 Retail Markets (Troy, MI) in Sep 2019

      Interview

      A Two-person interview panel, with only two technical questions (what is DHCP, seriously, and do I have experience with "Networking, and not social like LinkedIn", SERIOUSLY). The remainder of the interview consisted of questions related to conflict resolution or how I'd handle a disgruntled employee or someone who thought they were smarter than me (which they openly said "is often arrogance) and laughed), etc. It was very clear from the start they were hiring to simply mitigate the toxicity of the group or 365 as a whole, rather than address the actual people responsible for the issues they were tailoring their questions toward. Extremely unprofessional. After the most non-technical interview for a technical support role I've ever encountered, I was offered a lower position. From our interview, where no technical questions were asked, or none that really related to the position what so ever, they very obviously didn't feel I'd fit well within such a toxic environment. I can't stress enough how unprofessional and toxic simply the interview was, let alone the clear misunderstanding of the traditional knowledge someone interviewing for the position would hold.

      Interview questions [1]

      Question 1

      How would I handle an employee who feels he/she is smarter than I am or should have my job?
      1 Answer
      1

      Jobs at 365 Retail Markets

      1 jobs in United States
      Logistics Specialist
      Troy, MI
      ·
      $36K - $40K /yr
      (Employer provided)
      View job
      View all Technical Support Supervisor Jobs

      365 Retail Markets interviews FAQs

      • Candidates applying for Technical Support Supervisor roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at 365 Retail Markets overall takes an average of 21 days.
      • Common stages of the interview process at 365 Retail Markets as a Technical Support Supervisor according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Technical Support Specialist(10) ;
        2. Technical Support(4) ;
        3. Manager(3) ;
        4. Software Engineer(3) ;
        5. Account Executive(2) ;
        6. Executive Assistant(2) ;
        7. Implementation Specialist(2) ;
        8. National Accounts Manager(2) ;
        9. Product Manager(2) ;
        10. Talent Acqusition Specialist(2) ;
        11. Technical Support Engineer(2) .


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