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      ABC Fitness

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      Head - Customer Success Interview

      Jul 22, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at ABC Fitness in May 2024

      Interview

      The interview process took well over 2 months; initial touch point started beginning of May and carried on until mid July. There were 5 calls in total, which concluded with a case-study presentation. I had later found out that they - allegedly - are looking to pull the role due to a reclass in org. function, moving it to sales. This change seems pretty significant to just occur on a whim when you have advertised for the role for months and had incumbents within the interview cycle in its later stage right until the end. Take it for what it is worth, but a bit unprofessional and scattered after eating a lot of time and work put in from candidates that went all rounds. The hiring manager did have a personal call to relay to me that they are not moving forward with the role. I would thread carefully and probe on legitimacy of the role and decision timeline prior to going through the process.

      Interview questions [1]

      Question 1

      questions pertaining to the onboarding strategy and renewal management.
      Answer question
      1
      avatar
      ABC Fitness response
      1y
      Thank you for taking the time to share your feedback! This role did change scope, and was no longer needed, based on a new business directive - we are sorry the timing was not ideal, we made sure to notify all candidates as soon as we were made aware of this decision! We hope you will consider us in the future!

      ABC Fitness interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(50) ;
        2. Software Engineer(11) ;
        3. Account Executive(10) ;
        4. Manager(9) ;
        5. Software Developer(9) ;
        6. Customer Care Representative(8) ;
        7. Trainer(7) ;
        8. Analyst(5) ;
        9. Implementation Specialist(5) ;
        10. Member Service Representative(5) ;
        11. Senior Software Engineer(5) ;
        12. Tech Support Representative(5) ;
        13. Technical Support(5) ;
        14. Administrative(4) ;
        15. Applications Training Manager(4) .


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