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      ADTRAN

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      Technical Support Engineer Interview

      Mar 29, 2014
      Anonymous Interview Candidate
      Birmingham, AL
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 1 day. I interviewed at ADTRAN (Birmingham, AL) in Mar 2012

      Interview

      Initial meeting occured at a Job Fair on campus. The paid for my mileage and hotel to drive down and interview. Interview consisted of multiple groups of people for about 1 hour per group and covered a broad range of networking topics. The most interesting was a simulated support call with a network administrator having issues. Although my networking background was very slim, they seemed to like that I was able to pick up on things and extrapolate. They paid attention to the "intangibles" and not just technical ability. Everyone was very easy to get along with and it was an enjoyable, although long day. Included lunch during the interview and dinner the day before.

      Interview questions [1]

      Question 1

      Most of the questions were unexpected as my background in networking was very light.
      Answer question
      1

      Other Technical Support Engineer Interview Reviews for ADTRAN

      Technical Support Engineer Interview

      Sep 9, 2015
      Anonymous Interview Candidate
      Bārdaw
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at ADTRAN (Bārdaw) in Jul 2015

      Interview

      Adtran has purshased the MSAN product (whole technologie) from NSN. As previous technical support at NSN, ADTRAN know me and they call me to be hired in Arabie Saudi as NOC engineer. They gice me a first offer and I decline it, then they give me a second one but I also refuse it so they hire another engineer.

      Interview questions [1]

      Question 1

      Are you interested to be Adtran employee
      1 Answer

      Technical Support Engineer Interview

      Sep 24, 2014
      Anonymous Interview Candidate
      Huntsville, AL
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at ADTRAN (Huntsville, AL) in Jul 2014

      Interview

      I applied for this position through employee referral, who passed on my resume to the hiring manager. A week later, couple of people from the team interviewed me over the phone asking me about my prior experience from my resume. It lasted about 15-20 mins. I thought the next step would be a formal phone interview or something where they'd ask technical questions. But a week later, I was shocked when one of the recruiting coordinators at the company told me that they want me to come over onsite for the interview to meet their team. I was very excited about it. They flew me over for the interview with overnight stay at the nearby Best Western Plus hotel. The travel and accommodations were immaculate. It immediately gave me a great impression of the company. The following morning I was given an escort to the company in their own vehicle. The interview was scheduled from 9am to 4pm with me being interviewed by their entire team consisting of about 8 people. The magnitude of the campus blew me away. Everyone was incredibly welcoming and made me feel right at home there. One of the engineers showed me around their labs, which was breathtaking. Most of them talked mainly about my prior experience and resume. Two of the eight engineers asked me some technical questions, which I was able to clear quite comfortably. They even took me out to lunch at a nearby chinese place. It was an incredible experience, even if the job is in Alabama! Once the interviews were over, I asked the hiring manager as to when I can expect a decision. He said about two weeks. So I waited anxiously. But then three weeks went by and still no signs of me being told of a decision. I followed him up via email as to whether I am still under consideration or not. He replied a week later saying that I was. It gave me hope. I'd heard from others that if a company wants to reject you, they'd do it right away. If they're waiting a month or more and still not told you of a decision, then it's a good sign. So I kept waiting but still kept on applying in search of other opportunities. Then two months went by, and still no decision. I was starting to get really impatient. I sent the hiring manager an email and there was no response. I sent couple of HR people an email and they too never responded (one of them had an automated reply saying they'd quit!). I couldn't believe the sort of unprofessionalism from a company of this magnitude. No one knows the misery of going through this unless someone has gone through it, especially an international candidate who has visa restrictions. Ultimately, I got an incredible job offer from a better computer networking company so it turned out superbly for me. It was a no-brainer decision. But all I ask for is to inform the candidates of a decision within a month tops, is that too much to ask? Even if its a reject, just say so so that we don't live in false hope. Thats when ADTRAN went down in my esteem. I'm glad not to be working for such an unprofessional company in the end, least of all in freaking Alabama!

      Interview questions [1]

      Question 1

      Most were straight forward questions from your resume. Technical questions pertained to IP addressing, Subnetting, OSI model and quite a few WAN-related questions.
      Answer question

      ADTRAN interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at ADTRAN with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 78.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 30 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at ADTRAN overall takes an average of 17 days.
      • Common stages of the interview process at ADTRAN as a Technical Support Engineer according to 3 Glassdoor interviews include:

        Personality test:  14%

        One on one interview:  14%

        Presentation:  14%

        Group panel interview:  14%

        Skills test:  14%

        Phone interview:  14%

        Other:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(36) ;
        2. Design Engineer(15) ;
        3. Senior Software Engineer(11) ;
        4. Software Engineer Co-Op(10) ;
        5. Staff Engineer(9) ;
        6. Co-Op Engineer(7) ;
        7. Engineer(7) ;
        8. Senior Engineer(7) ;
        9. Software Development Engineer(7) ;
        10. Project Manager(6) ;
        11. Co-Op(5) ;
        12. DVT Engineer(5) ;
        13. Intern(5) ;
        14. Manager(5) ;
        15. Sales Engineer(5) .


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      Jobs at ADTRAN

      13 jobs in United States
      Software Engineer I
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      $86K - $98K /yr
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      System Integration Test Engineer I
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      $71K - $87K /yr
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      Software Engineer I
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      ·
      $81K - $97K /yr
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      C++/Linux Software Engineer I
      Atlanta, GA
      ·
      $104K - $133K /yr
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      Sr. Director Engineering - Subscriber Solutions
      Huntsville, AL
      ·
      $60K - $109K /yr
      (Glassdoor est.)
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