I applied online and was promptly invited to interview for the role of Recruitment Manager, based in Geneva. The call lasted about an hour and was very thorough. The role is quite broad so a lot of questions were asked about various aspects of my experience. At the end of the interview I was told to expect feedback within about 10 days. I never received any further communication. I followed up twice with the interviewer (who had arranged the calls with me directly) and was simply ignored. No feedback, no disposition email, no reply of any kind to my attempts to follow up. From a candidate experience perspective, this is just about as lousy as it gets. This is recruitment 101, and it amazes me that companies think it's appropriate to treat candidates with such disregard. I was not an ideal match for the role, so I was not surprised (or particularly bothered) that I did not pass the interview, but I find the decision to simply ignore an applicant who has shown interest in your company and dedicated time to your process incredibly rude. Rudeness aside, what does this mean for your recruitment brand? This is an absolute fundamental for me as a Recruitment Manager, so I'm all the more amazed that the person who interviewed me - another recruitment professional (in name only) - would be so callous in ignoring my attempts to follow up. Putting aside how discourteous it is to treat a candidate this way, the implications here about the company are just awful. If a business treats applicants as disposable and not worthy of basic consideration, one has to assume that the company's culture is similarly one of arrogance and disregard for its people. With this in mind, I am glad that I will not be joining them.