Hiring process is VERY long. Once you put your initial application, it can take up to 2 months to get the job. I got the call for an interview and was scheduled an interview with a hiring manager, or I believe that's what his title was. He does not work in any retail location, his job is to hire people in his market. But this is the initial interview you will need to pass to get your foot in the door. After the interview, I did not hear back for over 2 weeks. Thinking I wasn't selected, I started looking for other jobs. Suddenly, I got a call from 3 different store managers all in one day asking if we can schedule an interview. I guess it takes a while for the hiring manager to select the final candidates - I've heard he interviews 10people a day for the whole week. Anyway, I scheduled the interviews but only ended up going to one of them because the manager loved me and offered me a job on the spot. If that wasn't the case, I would have gone to all 3 interviews, waited for god knows how long, schedule an interview with the district manager if the store manager passed you, wait untill the district manager passed you, then go through the hiring process of background check and drug testing. Once that has been completed, they will have hr call and give you an offer, which if you accept, they will schedule a training for you. Training is a total of a month, if you are sent close to your area, they will not accommodate lunch or hotel, but in my case I travelled almost 2 hrs by car and was accommodated with a meal card and hotel. They also reimbursed my travel expenses for driving there. Was at the training facility Monday-Friday, then travelled back home for the weekend, and repeated the process for the second week, third week I was sent to the store to observe what I have learned, and fourth week return to training facility to pass a test to make sure you have observed all the training provided. AT&T invests a lot of money in their new hires. I guess that's why the process is so long, to make sure they don't waste money on poor candidates.