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      AT&T

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      Retail Sales Consultant Interview

      Sep 9, 2014
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at AT&T (Houston, TX) in Aug 2014

      Interview

      Applied online and received a email one week later to complete an online assessment. After completing the online assessment I received a call from the HR 3-4 weeks later. The call was very informative towards the hours, location and more in depth about the position and also to schedule a interview the following day at the corporate location. I arrived at the interview the next day 45 min and was then greeted by the clerk who then directed me to the lobby where I was then directed to the interview room. The interviewer informed me that he was conducting a "Blitz" interview where he wanted to ask as much about me and my past experience in a shorter time period. There weren't any questions which really caught me off guard, just basic questions asking about my past work experience, education, career goals, and what keeps me motivated. He then gave me more information regarding the RSC, hours, company information, what is to be expected, and lastly gave me a chance to ask questions. At the end of the interview he informed me that if I was selected to move forward that I would hear something with the next 3-4 business days. However I received a phone call the very next day to conduct a final face-to-face interview the following day at the store location which I applied at. When I arrived at the final interview I was a little nervous but once I began speaking to the store manager I was at ease and more comfortable. The manager just went over my resume, asked questions about my sales experience and surprisingly did not ask any scenario questions. They had me shadow a store employee for about 45 min to see how well I fit in and interacted with the customers. I left that interview feeling confident but unsure at the same time and a week and a half later I received a phone call to extend a offer. Being that I am a recent college graduate, I kinda expected a higher start pay but with the bonuses, commissions, and yearly raises I am very satisfied to be working for this company.

      Interview questions [1]

      Question 1

      What motivates you?
      Answer question
      11

      Other Retail Sales Consultant Interview Reviews for AT&T

      Retail Sales Consultant Interview

      Oct 4, 2025
      Anonymous employee
      Overland Park, KS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at AT&T (Overland Park, KS)

      Interview

      It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.

      Interview questions [1]

      Question 1

      Teach me to do something you're passionate about
      Answer question

      Retail Sales Consultant Interview

      Jan 15, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025

      Interview

      Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.

      Interview questions [4]

      Question 1

      Why do you want to work for AT&T?
      Answer question

      Question 2

      Do you have experience in sales and/or customer service?
      Answer question

      Question 3

      Have you ever worked at a job that's had monthly sales quotas?
      Answer question

      Question 4

      Can you tell me about a time where you've given great customer service or have received great customer service?
      Answer question
      2

      Retail Sales Consultant Interview

      Dec 17, 2024
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at AT&T

      Interview

      After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.

      Interview questions [1]

      Question 1

      what motivates you at work?
      Answer question
      1

      AT&T interviews FAQs

      • Retail Sales Consultant applicants have rated the interview process at AT&T with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Retail Sales Consultant roles take an average of 26 days to get hired, when considering 839 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
      • Common stages of the interview process at AT&T as a Retail Sales Consultant according to 839 Glassdoor interviews include:

        One on one interview:  18%

        Drug test:  16%

        Phone interview:  16%

        Background check:  14%

        Personality test:  12%

        Skills test:  12%

        IQ intelligence test:  4%

        Group panel interview:  4%

        Presentation:  3%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Retail Sales Consultant(3749) ;
        2. Customer Service Representative(1207) ;
        3. Sales Representative(1073) ;
        4. Technician(961) ;
        5. Wire Technician(522) ;
        6. Manager(508) ;
        7. Project Manager(492) ;
        8. Retail Management(477) ;
        9. Sales Associate(458) ;
        10. IHX (In Home Expert)(374) ;
        11. U-Verse Premises Technician(367) ;
        12. Sales Consultant(350) ;
        13. Sales(335) ;
        14. Software Engineer(317) ;
        15. Network Engineer(294) .


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