CSR applicants have rated the interview process at Accenture with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR roles take an average of 16 days to get hired, when considering 90 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 29 days.
Common stages of the interview process at Accenture as a CSR according to 90 Glassdoor interviews include:
Phone interview: 20%
Skills test: 14%
One on one interview: 14%
Presentation: 11%
Background check: 10%
Personality test: 9%
Drug test: 9%
IQ intelligence test: 7%
Other: 5%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at Accenture in Jun 2018
Interview
It was fast and smooth. Everything went well. Maybe i was just lucky with my interviewer so it was all good. More on personal perspective and skills or how to work under pressure while giving quality service
Interview questions [1]
Question 1
How can you describe beautiful things to a blind person
The recruitment process for the Customer Service position was straightforward and well-organized. However, there is room for improvement in communication with applicants to ensure they remain informed and engaged throughout the process.
I applied through a recruiter. I interviewed at Accenture (Singapore) in Jun 2026
Interview
They had given timing for interview from 5pm to 6pm. I arrived at 4.45pm. Interviewer texted me at 5.15pm to say she has over run a meeting and would be done soon. But I was only called in at 5.50pm. The staff in the office had already left before I was called in.
Made me wait close to an hour and it was an internal staff that was in the meeting. If they cant respect a candidate I dont expect respect as a staff.
Interview questions [1]
Question 1
Asked about past experience and how I can multi task
Basic screening versant final round with manager and explained project details, work timings targets schedules benefits, reason for leaving prev organization, experience on sales, languages known, proficiency, wt do u iknw about company
Interview questions [1]
Question 1
self intro , education, reason for leaving, package, flexibility