9y
We wanted to thank you for taking the time to speak with us about your recent review of Accion Labs. We apologize for the miscommunication you received and want to assure you that we will provide further training to our recruiting and sales team to prevent any future misunderstandings to new candidates. We are happy you reconsidered your decision and chose to be a candidate with Accion again.
We want to clarify that the video interview process is not intended to be impersonal, rather a process put in place to speed up the hiring process. The video interview allows us to share your knowledge in your own words with the potential clients. Again, we want to thank you for your feedback and emphasize that you can direct any concerns to our operations team so we can rectify the problem immediately.
