Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Accruent

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Accruent reviews | Accruent jobs | Accruent salaries | Accruent benefits
      Accruent interviewsAccruent Customer Success Associate interviewsAccruent interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Associate Interview

      Dec 6, 2016
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Accruent (Austin, TX) in Dec 2016

      Interview

      First after applying I was sent an email with a link to a fifty-question assessment to take. This assessment included questions on math, vocabulary, and pattern-finding. Based on the results from that, the recruiter scheduled a brief interview over the phone (this took roughly fifteen minutes). At the end of this, the recruiter scheduled an in-person interview. The in-person interview was fairly rigorous. I had to take a similar fifty-question assessment (to demonstrate that I had not cheated on the first one, I think). I then met with two teams of two interviewers, both of which talked to me for about an hours each.

      Interview questions [2]

      Question 1

      What motivates you as a person to do things right or well in a day?
      Answer question

      Question 2

      Talk about a time that a customer wasn't happy with something that you hadn't done and why. How was that resolved? What would you do differently, with hindsight?
      Answer question

      Accruent interviews FAQs

      • Customer Success Associate applicants have rated the interview process at Accruent with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Associate roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accruent overall takes an average of 19 days.
      • Common stages of the interview process at Accruent as a Customer Success Associate according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(20) ;
        2. Account Executive(15) ;
        3. Sales(15) ;
        4. Consultant(13) ;
        5. Project Manager(12) ;
        6. Senior Software Engineer(11) ;
        7. Implementation Consultant(9) ;
        8. Customer Success Manager(8) ;
        9. Director(7) ;
        10. Functional Consultant(7) ;
        11. Senior Consultant(7) ;
        12. Software Associate(7) ;
        13. Support Consultant(7) ;
        14. Support Engineer(7) ;
        15. Junior Support Consultant(6) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Accruent

      34 jobs in United States
      Business Development Representative
      Austin, TX
      ·
      $80K - $134K /yr
      (Employer provided)
      View job
      Business Development Representative
      Remote
      ·
      $80K - $134K /yr
      (Employer provided)
      View job
      Strategic Partners Account Manager
      Remote
      ·
      $163K - $273K /yr
      (Employer provided)
      View job
      Chief Information Security Officer
      Austin, TX
      ·
      $146K - $271K /yr
      (Employer provided)
      View job
      Architect
      Austin, TX
      ·
      $137K - $229K /yr
      (Employer provided)
      View job
      View all Customer Success Associate Jobs