I applied online. The process took 2 weeks. I interviewed at Advance Auto Parts in Aug 2019
Interview
Everyone was punctual and very nice. The interviewser asked questions that were very to the point. Interviewer was really kind and relaxed during the process. Made sure I didn't feel too pressured foe not know everything.
Interview questions [1]
Question 1
Asked if I knew what certain auto parts were and what they were used for (ex coil packs.) We live in an area where many people use slang to refer to auto parts.
Good and fast. Phone screening and then two interviews with managers. Basic interview questions, why do you want to work here, why this over anything else, how do you feel about remote working, etc.
Interview questions [1]
Question 1
Since you’ve primarily worked in an on site environment, how do you think you will handle working remotely?
I interviewed at Advance Auto Parts (Cincinnati, OH)
Interview
A recruiter reached out to me about this position. I had a phone interview with her followed by three other interviews. One was in person and two were virtual. Interviews were pleasant and average difficulty.
Interview questions [1]
Question 1
Where do you see yourself I'm your career in 5 years?
I applied online. The process took 1 day. I interviewed at Advance Auto Parts (Lake Forest, CA) in Apr 2022
Interview
Face to face. Job was not remote and have to come in to the brick and motar area at the job. Had to report to manager everyday. Asked about my background in automotive.
Customer Service Representative applicants have rated the interview process at Advance Auto Parts with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 61.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Advance Auto Parts overall takes an average of 16 days.
Common stages of the interview process at Advance Auto Parts as a Customer Service Representative according to 8 Glassdoor interviews include:
Presentation: 25%
One on one interview: 25%
Phone interview: 17%
Drug test: 17%
Personality test: 8%
Background check: 8%
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