Took assessments , got a text from a recruiter & scheduled a call time, was stood up. Was then called the next day and interviewed, got all the info for the job & set up an HR manager interview for next day . Recruiter never sent me the link for the interview so obviously I missed it . Tried to reach out to recruiter & company to no avail. Pretty unprofessional and waste of time.
I applied online. The process took 4 weeks. I interviewed at Aetna (Sandy, UT) in Dec 2016
Interview
Conducted HR phone screen within 48 Hours of applying. Within a day, I received a follow-up call from another HR rep for a onsite interview, scheduled the following week. Very professional but friendly interview was held. Interview was held in early December, was indicated I would hear back soon. I have not heard anything in nearly a month since - no rejection, no acceptance, etc.
Note: I worked for Aetna for 4 years - from 2010 to 2014. Their recruitment process then was 1.5 Months when getting back to me. I had hoped their recruitment process had improved, but unfortunately, the turn-around times are still a struggle.
Interview questions [1]
Question 1
Tell me about a time you had to deliver bad news to a member and how did you handle it?
Candidates applying for Inbound/Outbound Queue Associate roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Aetna overall takes an average of 27 days.
Common stages of the interview process at Aetna as a Inbound/Outbound Queue Associate according to 2 Glassdoor interviews include:
IQ intelligence test: 22%
Phone interview: 22%
Group panel interview: 11%
Personality test: 11%
Presentation: 11%
One on one interview: 11%
Skills test: 11%
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