I applied online. The process took 2 weeks. I interviewed at Affirm (Toronto, ON) in Oct 2024
Interview
The HR reps were delightful but the take home project truly felt as though it was setting candidates up to fail. It was near impossible to make sense of what they were looking for.
Interview questions [1]
Question 1
They provided rows and rows of data and a brief statement that they (hypothetically) we’re not getting terrific feedback (paraphrasing here), with the data, they wanted to know what the problems were and how to resolve them. The data however, in my opinion, was noisy and incomplete and felt like a bit of a set up.
It was good. did all 4 steps it took 1 month but they decided to go with other people. They need to pay people for doing the QBR presentation. It took time out of my day.
I applied online. I interviewed at Affirm (New York, NY)
Interview
Interviews and presentation. Lots of data analysis and they make you send a digital copy of your presentation, even after you've presented to take your anlaysis and insights without paying you. I felt used after this interview.
Customer Success Manager applicants have rated the interview process at Affirm with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Affirm overall takes an average of 26 days.
Common stages of the interview process at Affirm as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 40%
Presentation: 20%
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