Zoom interview. A pretty standard set of questions about motivation, past experience, certifications, career aspirations, technology skills and then quite a few around cultural fit, likes and dislikes, dealing with conflict situations. How to deal with an agry customer that has a valid complaint and where the company has really messed up.
Customer Service Agent applicants have rated the interview process at Agilent Technologies with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
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