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      Aira

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      Aira interviews FAQs

      • Common stages of the interview process at Aira as a Customer Service Agent according to 1 Glassdoor interviews include:

        Skills test:  25%

        One on one interview:  25%

        Phone interview:  25%

        IQ intelligence test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Agent(22) ;
        2. Aira Agent(7) ;
        3. Software Engineer(3) ;
        4. Agent, Visual Interpreter and Navigator(2) ;
        5. Software Engineer(Internship)(2) ;
        6. Visual Interpreter(2) .


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      Customer Service Agent Interview

      Apr 22, 2021
      Anonymous employee
      Ugine

      Other Customer Service Agent Interview Reviews for Aira

      Customer Service Agent Interview

      Apr 7, 2023
      Anonymous Interview Candidate
      New York, NY
      No offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Aira (Ugine) in Jul 2020

      Interview

      The interview was very interactive... the made you look up directions from point A to B, then they showed you a picture of a street corner. You had to figure out exactly where the photo was taken, and which way a person would be facing.

      Interview questions [1]

      Question 1

      In your previous jobs, did you have a problem and how did you fix it?
      Answer question
      2
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Aira (New York, NY)

      Interview

      First of all you go through email and phone communications, then two phone interviews, cognitive test and then a simulation using their software. Must be fast and accurate to pass.

      Interview questions [1]

      Question 1

      How would you calm down an upset customer?
      Answer question
      2