I applied online. The process took 2 weeks. I interviewed at Airbnb (Dublin, Dublin) in Feb 2018
Interview
Phone interview then a group lousy group experience:1 tell a fun fact about you. to the other candidates.. .. 2 a mock phone call... 3 a humiliating group experience(humans treated like monkeys) : 6 people must build a toy with the instructions of one of the candidates or, in other words: People stealing each other pieces of a toy to appear a good candidate in front of the hiring manager, shi××iest onboarding process ever... luckily I got a better job..
Interview questions [1]
Question 1
tell a fun fact about you, how to solve an issue with a reservation
I applied online. The process took 3 months. I interviewed at Airbnb
Interview
One phone screen with the internal recruiter then 24 hour case. Once passed case, another phone screen with the hiring manager. In person interviews include a case presentation and three 1:1 conversations.
Interview questions [1]
Question 1
In our last pilot, X happened. What would you do differently for our next pilot?
Very long process with multiple rounds. Engaging people, not too hard questions. Different timezones so sometimes the interviews were at odd hours. Attention to how much you care about the concept of belonging.
Customer Experience applicants have rated the interview process at Airbnb with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 44% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience roles take an average of 37 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Airbnb overall takes an average of 29 days.
Common stages of the interview process at Airbnb as a Customer Experience according to 4 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Background check: 17%
Skills test: 17%
Presentation: 8%
Group panel interview: 8%
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