I applied online. The process took 1+ week. I interviewed at Airbnb (Vancouver, BC) in Jan 2021
Interview
It was a telephone interview. It lasted 10 minutes. The person had a strong foreign accent. Call center answering questions and complaints about reservations and bookings, disputes and customer service. Lots of customer service stuff and refund requests and cancellations.
Interview questions [1]
Question 1
What are your goals? Where do you want to go in this company?