Customer Support Representative applicants have rated the interview process at Airbnb with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 44% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 22 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Airbnb overall takes an average of 29 days.
Common stages of the interview process at Airbnb as a Customer Support Representative according to 3 Glassdoor interviews include:
One on one interview: 23%
Group panel interview: 23%
Phone interview: 15%
Skills test: 15%
IQ intelligence test: 8%
Background check: 8%
Personality test: 8%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 4 weeks. I interviewed at Airbnb (Dublin, Dublin) in Apr 2014
Interview
I was initially contacted by hiring company CPL, regarding this role.
As I passed their interview process, I was moved on to Airbnbs internal interview process with a hiring meet up.
This included meeting other potential Airbnb employees, and getting a true inside into the Airbnb world.
We got inside, but was also, unaware, that we was questioned about their core values, to ensure that we indeed was a perfect match for Airbnb.
Interview questions [1]
Question 1
What have you every done, to go above and beyond to help a friend that was truly in need.
I applied online. The process took 1 day. I interviewed at Airbnb (Dublin, Dublin) in May 2014
Interview
I was interviewed for role of Customer Rep. in Airbnb. The first interview was through Hire Art, and then I was invited to last group interview in Dublin. It was like a workshop. It was a group interview and they expected from candidates that they almost know everything about Airbnb related problems with Airbnb system. I felt like I am in a horse race, and plus when seeing other candidates how ambitious they are, I felt a bit strange.
Interview questions [1]
Question 1
They asked about our biggest adventure. I think this is very relative question, because the definition of adventure is varies from individual to individual.
I applied online. The process took 2 weeks. I interviewed at Airbnb (San Francisco, CA) in Feb 2013
Interview
The interview and hiring process are great. Well designed for the experience. Their Talent team is respectful of your time and is flexible with scheduling. The interviews are thorough and suited for the skill set they are looking for. I have to say, I had FUN at this interview day.