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      Allstate

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      Med Pay Customer Service Specialist Interview

      Sep 14, 2016
      Anonymous Interview Candidate
      Houston, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Allstate (Houston, TX) in Sep 2016

      Interview

      I received an email stating I needed to complete a montage phone interview that consisted of prerecorded questions and that I had to record my responses. The questions asked were basic questions on experience, feelings about salary, and previous work related scenarios.

      Interview questions [1]

      Question 1

      Name a time where you had to ask a lot of question to solve an internal or external customers problem. Be detailed.
      Answer question

      Allstate interviews FAQs

      • Candidates applying for Med Pay Customer Service Specialist roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Allstate overall takes an average of 23 days.
      • Common stages of the interview process at Allstate as a Med Pay Customer Service Specialist according to 1 Glassdoor interviews include:

        Personality test:  33%

        Phone interview:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Adjuster(500) ;
        2. Licensed Sales Producer(424) ;
        3. Insurance Agent(380) ;
        4. Customer Service Representative(325) ;
        5. Sales Representative(194) ;
        6. Sales Associate(161) ;
        7. Insurance Sales Agent(121) ;
        8. Sales(119) ;
        9. Claims Specialist(117) ;
        10. Licensed Insurance Agent(107) ;
        11. Consultant(102) ;
        12. Software Engineer(88) ;
        13. Senior Consultant(87) ;
        14. Claims Service Specialist(86) ;
        15. Agency Owner(85) .


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