I applied online. I interviewed at Allstate (Basking Ridge, NJ) in Feb 2016
Interview
Received email setting up phone interview. Completed phone interview, was then sent an online test and was told that, if I passed, I would move on to an in-person interview. I passed the test, was contacted by a 2nd recruiter via email and was asked to give her a day/time that I was available in the next two weeks to meet in person with the manager. I promptly gave her my available dates. When a week went by with no response, I emailed her. I then received an email from the 1st recruiter telling me that the second email was a "mistake" and that they had already offered the job to someone else. VERY unprofessional. My opinion of Allstate went WAY down.
Other Claim Representative Interview Reviews for Allstate
I got a call back within 2 weeks of applying. I had an initial quick phone call and then a longer video call with the manager to discuss my resume - very smooth process.
Contacted by recruiter to set up phone interview. After phone interview, was quickly contacted to set up in person interview. In person interview consisted of two interviewers who asked standard STAR questions.
Interview questions [1]
Question 1
What was a time you had a conflict with a supervisor and how did you handle it.
Very straightforward experience. I was kept updated with every step of the process. Their website is very helpful and will make it easy to see the status of your application.
Claim Representative applicants have rated the interview process at Allstate with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 61.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Claim Representative roles take an average of 19 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Allstate overall takes an average of 23 days.
Common stages of the interview process at Allstate as a Claim Representative according to 14 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 16%
Group panel interview: 13%
Skills test: 13%
Presentation: 9%
Background check: 9%
Drug test: 9%
Personality test: 6%
IQ intelligence test: 6%
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