Collector applicants have rated the interview process at Ally Financial with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61% positive. This is according to Glassdoor user ratings.
Candidates applying for Collector roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Ally Financial overall takes an average of 26 days.
Common stages of the interview process at Ally Financial as a Collector according to 6 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 19%
Drug test: 19%
Skills test: 14%
IQ intelligence test: 10%
Group panel interview: 5%
Background check: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Ally Financial (Little Rock, AR) in Sep 2018
Interview
I applied September 2. I received an email on September 11 to schedule a phone interview with the recruiter. I had my phone interview on September 12. The recruiter set me up with an on-site interview on September 14. 2 hours after my interview I received an offer via email.
Interview questions [4]
Question 1
Name a time when you dealt with an angry customer, how did you deal with it
Began with a invitation from HR asking for a video response to a few questions. About 2 days later, was contacted and asked to schedule a zoom online live video interview with a supervisor. Once that was completed, I was informed that I would be moving on to the last round of interviews and would receive a call within the next hour. After the FINAL call, I received a job offer. The entire process was very quick, except the background check which took TWO weeks... the interview questions were based on the STAR method. “Describe a time when” type questions. Make sure you’re able to provide examples and be descriptive as possible when answering questions. One of the best tips I got was to Show Initiative and show that you Are a LEADER!
Interview questions [1]
Question 1
Q: Describe a time when you exceeded the status quo.
Q: What do you have to offer Ally?
Q: Give me an example of a time when you took a leadership role amongst your coworkers during a difficult situation.
I applied through an employee referral. I interviewed at Ally Financial (Lewisville, TX)
Interview
Filled out application, had to take an assessment and went through a online interview to record 4 answers. Afterwards took a virtual interview with two supervisors at the company. It wasn’t a pleasant experience being that it was done virtually.
Interview questions [1]
Question 1
How have you went above and beyond to help a customer?