Customer Service Agent applicants have rated the interview process at Ally Financial with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Ally Financial overall takes an average of 26 days.
Common stages of the interview process at Ally Financial as a Customer Service Agent according to 4 Glassdoor interviews include:
Skills test: 25%
Background check: 13%
Drug test: 13%
Personality test: 13%
One on one interview: 13%
IQ intelligence test: 13%
Phone interview: 13%
Here are the most commonly searched roles for interview reports -
Applied online. HR called me a few days later to set up an interview. The interview process was quick with easy typical interview questions. Then I took an assessment test online. After that a drug test. Finally, I went to speak with another manager who told me what I'd be getting paid. I didn't negotiate.
All in one day.
10
Other Customer Service Agent Interview Reviews for Ally Financial
I applied through an employee referral. The process took 2 weeks. I interviewed at Ally Financial (Umhlanga) in Sep 2023
Interview
Interviews are fine because they ask general questions and they assure they choose the right candidates for specific campaigns. The experience we gain helps us grow our careers and we thank Careerbox for all the hard work
I firstly did the assessment test which I did with a computer. Secondly I went to an interview with my recruiter which I passed with flying colours. Lastly I went to the campaign team leader, the team leader was very professional, he asked us basic understanding of the campaign
I applied online. I interviewed at Ally Financial (Fort Worth, TX) in Oct 2016
Interview
I was answered an add via job board. Was contacted via message on my phone. Next day hangouts interview all week long. Cannot contact HR to verify if they are employed with them. I had that nagging feelings something just wasn't right. When I got the check to verify if it was real or fake, I called the bank it was taken out on...fake check.