Client Service Associate applicants have rated the interview process at AlphaSights with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 49% positive. To compare, the company-average is 45.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Associate roles take an average of 21 days to get hired, when considering 570 user submitted interviews for this role. To compare, the hiring process at AlphaSights overall takes an average of 20 days.
Common stages of the interview process at AlphaSights as a Client Service Associate according to 570 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 26%
Skills test: 15%
Personality test: 12%
Presentation: 7%
Background check: 4%
IQ intelligence test: 3%
Other: 3%
Group panel interview: 2%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at AlphaSights (Des Moines, IA) in Jan 2022
Interview
All interviews are online and take place virtually. The first is a phone call, the next are all on video through platforms like zoom or google meet. You will receive emails detailing the process and how to prepare.
Interview questions [1]
Question 1
First Interview is 45 minutes and consists of basic questions about your education and employment background as well as some behavioral and situational questions at the end of the interview. They will also ask briefly about your career goals and quiz you on some of the basic components of AlphaSights' business model.
Interview 2 is a two hour interview. The first hour is a 'case study' where they ask you to perform the duties and role of an associate in client services at the company. This part is not hard if you can use the internet and have a functioning brain. The second hour consists of more situational and behavioral questions. They will ask you how you will respond to different situations that may cause stress in the workday such as: a client delays a project, you can't find enough experts in the field, etc.
The final interview is with an executive/senior leader and involves more career oriented questions. It is essentially a final screening and time to meet the last members of the team.
Three rounds - first round general competency, second round case study and phone call role play, third round an hour long competency and experience interview with a VP. Third round was a longer and more difficult version of first round. Second round involved one case study with access before, and the second case study was done on the spot.
Interview questions [1]
Question 1
Why client service rather than consulting, and what is the difference
I applied through a recruiter. I interviewed at AlphaSights
Interview
Coffee chat with Alphasights recruiter
One to one interview with recruiter - regular STAR questions, ended up asking about my proficiency in a third language I spoke even though that wasn't what I was recruited for
Interview with VP(?)
3-4 stages, last stage was really unexpected a far more intense behavioural and background interview, wasn't really given any materials from the company. However HR was super helpful whenever I reached out.